FLEX Release & Activation Manager – Loyalty Transformation

• Develop and maintain the end‑to‑end release and activation schedule, including all cutover, migration, and readiness activities
• Partner with program and technology leads to plan phased activations across systems such as Salesforce, Channels, and downstream systems
• Coordinate with enterprise environment management teams to schedule test and staging environments, ensuring data synchronization, interface validation, and deployment windows are clearly defined
• Work with DevSecOps and Infrastructure teams to align CI/CD pipelines (e.g., GitHub Actions, Harness) with release milestones
• Ensure release package integrity by validating build deployments, configuration management, and version control across environments (DEV, INT, UAT, PERF, STAGE, PROD)
• Plan and execute activation rehearsals, rollback simulations, and contingency plans
• Define and enforce go/no‑go governance, cutover checklists, and sign‑off protocols
• Track and report release readiness status, risk assessments, and issue resolutions through appropriate governance tools (e.g., JIRA, Confluence, program dashboards)
• Partner with other in‑flight transformation programs to align dependencies, avoid environment contention, and coordinate shared integration testing
• Collaborate with QA Leads on test entry/exit criteria, regression timelines, and data refresh schedules
• Facilitate strong communication across cross‑functional stakeholders — including Program Management, Architecture, Business Readiness, and Operations

• 8+ years of experience in release, environment, or cutover management within large‑scale transformation programs
• Proven success managing multi‑wave activations across enterprise ecosystems
• Experience operating in a hybrid delivery model
• Adept at coordinating multiple vendors and technical teams
• Excellent stakeholder management, communication, and executive reporting skills
• Vendor partnership experience in outsourced or distributed delivery environments
• Strong understanding of cloud deployment lifecycles and environment governance
• Familiarity with Salesforce release management, sandbox management, and metadata deployment practices
• Working knowledge of APIs, microservices, event streaming, and messaging integrations (e.g., Kafka/Confluent)
• Experience managing data migration waves, including sequencing, validation, and back‑out procedures
• Understanding of CI/CD tooling, release automation, and artifact management
• Competent in interpreting deployment logs and collaborating with DevSecOps to troubleshoot deployment or configuration failures

Exposure to infrastructure‑as‑code (IaC) tools considered an asset

• 401(k) plan
• stock purchase plan
• discounts at Marriott properties
• commuter benefits
• employee assistance plan
• childcare discounts
• medical
• dental
• vision
• health care flexible spending account
• dependent care flexible spending account
• life insurance
• disability insurance
• accident insurance
• adoption expense reimbursements
• paid parental leave