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Flex Relationship Manager

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Capital One

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Location:
United States , Plano

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Category:

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Contract Type:
Not provided

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Salary:

64700.00 - 73900.00 USD / Year

Job Description:

This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business. You will be influencing 60-80 dealerships, building positive relationships with them while supporting the outside sales managers. A Flex Relationship Manager will also be the first line of contact for Capital One Auto Finance (COAF) involving issues in underwriting and funding. A Flex Relationship Manager will monitor and make adjustments to the plan as the month progresses to achieve the desired goals.

Job Responsibility:

  • Help cultivate stellar relationships with our dealerships
  • Optimize communication skills by creating strategic deals and goals with dealerships over the phone
  • Review the structure in underwriting for COAF
  • Guide the deals in house for funding
  • Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives

Requirements:

  • High School Diploma, GED, or equivalent certification
  • At least 1 year of experience in Financial Services or at least 1 year of Business to Business Sales experience

Nice to have:

  • Bachelor’s Degree in Business
  • 2+ years experience in Auto Finance
  • 2+ years experience in Customer Relations
  • 5+ years experience in Customer Service
What we offer:
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Additional Information:

Job Posted:
December 30, 2025

Employment Type:
Fulltime
Job Link Share:

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