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Flex Program Specialist - Rooms Controller

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

18.70 - 30.96 USD / Hour
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Job Description:

This position is responsible for managing inventory, coordinating room assignments, and ensuring optimal operations across assigned properties. The Rooms Controller works closely with on-property teams to uphold service standards, streamline communication, and maximize operational efficiency.

Job Responsibility:

  • Manage room inventory and execute daily room assignments for designated properties
  • Coordinate closely with front office, housekeeping, and sales departments to ensure accurate room blocking and guest accommodation
  • Monitor special requests, VIP arrivals, and group room blocks to ensure proper execution
  • Analyze occupancy trends and adjust room assignments to support operational goals
  • Maintain consistent communication with on-property teams and APRC leadership
  • Accurately document daily activity and deliverables in internal systems
  • Identify and escalate operational issues and opportunities for improvement

Requirements:

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field required or minimum of 2 years of relevant experience in a business-related role (e.g., hotel operations, inventory management, business analytics, or customer service)
  • Strong organizational, analytical, and communication skills
  • Ability to work independently in a remote environment while maintaining high productivity
  • Flexibility to support weekend and holiday coverage as needed
What we offer:
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • paid sick leave
  • PTO
  • holidays

Additional Information:

Job Posted:
March 18, 2026

Expiration:
March 19, 2026

Employment Type:
Parttime
Work Type:
Hybrid work
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