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This is a temporary position. The role reports to the OSR team. This role prefers the leader to reside in the Dallas/Fort Worth area and will primarily support hotels throughout the Dallas/Fort Worth area based on business demands. This role is not tied to a single home work location (i.e. specific property or office), and the leader may be assigned to support other markets in the US and Canada as operational needs arise, and travel could be required. Members of this team will be deployed to temporary assignments of varying durations (based on specific hotel needs). This job is designed to "fill the gaps" in the operations of our hotels as identified by leadership.
Job Responsibility:
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events
Ensures their property events have a seamless turnover from sales to service back to sales
Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events
Managing Event Logistics and Operations
Ensuring and Providing Exceptional Customer Service
Leading Event Management Teams
Supporting and Coordinating with the Sales and Marketing Function
Conducting Human Resources Activities
Requirements:
High school diploma or GED
2 years experience in the event management or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major