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Flex Osr Director of Event Planning

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States , Bethesda

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Contract Type:
Not provided

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Salary:

45.19 - 60.58 USD / Hour

Job Description:

Manages event planning functions and staff on a daily basis. Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Ensures a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department.

Job Responsibility:

  • Manages event planning functions and staff on a daily basis
  • Oversees administrative processes associated with pre-event and post-event phases
  • Ensures seamless turnover from sales to operations and back to sales
  • Ensures team maximizes revenue opportunities by up-selling and accurately forecasting
  • Responsible for achieving guest and employee satisfaction
  • Managing financial performance of the department
  • Assigns all events turned over to Event Planning team
  • Oversees turned opportunities’ function space and group room blocks
  • Communicates and executes departmental and property emergency procedures
  • Leads execution of activities to support Event Management strategy
  • Reviews scheduled events and troubleshoots potential challenges
  • Leads discussions to review event complexity and proactively avoid service challenges
  • Ensures property is apprised of all groups impacting operations
  • Manages customer budgets to maximize revenue
  • Maintains inventories to maximize customer satisfaction
  • Works with highly complex or high profile groups
  • Leads catering menu development process
  • Champions all standards, policies and procedures
  • Leads Event Management meetings
  • Reviews comment cards and guest satisfaction results
  • Shares plans with property leadership
  • Displays leadership in guest hospitality
  • Interacts with guests to obtain feedback
  • Responds to and handles guest problems and complaints
  • Strives to improve service performance
  • Empowers employees to provide excellent customer service
  • Develops working relationships with outside vendors
  • Consult with customers to determine objectives and requirements
  • Establishes customer service guidelines
  • Ensures employees receive on-going training
  • Observes service behaviors of employees
  • Reviews staffing levels

Requirements:

  • High school diploma or GED
  • 4 years experience in event management, food and beverage, sales and marketing, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in event management, food and beverage, sales and marketing, or related professional area
What we offer:
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical coverage
  • dental coverage
  • vision coverage
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave
  • paid sick leave
  • PTO balance
  • holidays

Additional Information:

Job Posted:
March 03, 2026

Expiration:
March 23, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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