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Flex Osr Director Of Event Planning

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States , Bethesda

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

45.19 - 60.58 USD / Hour
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Job Description:

This is a temporary position. The leader will report to the OSR Team and the role requires 100% travel.

Job Responsibility:

  • Manages event planning functions and staff on a daily basis
  • Oversees the administrative processes associated with the pre-event and post-event phases of an event
  • Ensures a seamless turnover from sales to operations and back to sales
  • Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting all events
  • Achieves guest and employee satisfaction
  • Manages the financial performance of the department
  • Assigns all events turned over to Event Planning team
  • Oversees for turned opportunities’ function space and group room blocks
  • Communicates and executes departmental and property emergency procedures
  • Leads execution of activities to support the Event Management strategy
  • Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts
  • Leads discussions to review event complexity and proactively avoid service challenges and failures
  • Ensures the property is apprised of all groups that will impact property operations
  • Manages customer budgets to maximize revenue and meet customer needs
  • Maintains inventories to maximize customer satisfaction and revenue opportunities
  • Works with highly complex or high profile groups when financial impact will be significant
  • Leads the catering menu development process
  • Champions all standards, policies and procedures for the Event Planning team
  • Leads Event Management meetings
  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement
  • Shares plans with property leadership and ensures corrective action is taken
  • Displays leadership in guest hospitality
  • Interacts with guests to obtain feedback
  • Responds to and handles guest problems and complaints
  • Strives to improve service performance
  • Empowers employees to provide excellent customer service
  • Develops working relationships with outside vendors and establishes prices and service agreements
  • Consults with customers to determine objectives and requirements for events
  • Establishes customer service guidelines
  • Ensures employees receive on-going training
  • Observes service behaviors of employees and provides feedback
  • Reviews staffing levels

Requirements:

  • High school diploma or GED
  • 4 years experience in the event management, food and beverage, sales and marketing, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in the event management, food and beverage, sales and marketing, or related professional area
What we offer:
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical coverage
  • dental coverage
  • vision coverage
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave
  • paid sick leave
  • PTO
  • holidays

Additional Information:

Job Posted:
May 14, 2026

Expiration:
June 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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