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The Manager, Topline Analytics focuses on continent portfolio performance management; by enabling organizations with opportunity finding and risk mitigation across all topline areas of sales, marketing, and revenue management. The Manager provides in-depth analytical support on factors impacting performance, new business logic as the environment changes and plays a role in discipline initiatives by participating in the process development, testing, and sharing learnings. This role provides market and business context for the demand trends impacting the portfolio. The manager is forward focused, anticipating potential changes in demand trends and their implications to our sales, marketing, and pricing efforts. The analysis may involve using existing tools, or pulling custom data from various Marriott systems and manipulating it to provide insight that answers key business questions.
Job Responsibility:
Monitors Performance to identify causal factors of successful and unsuccessful performance, recommend strategies to improve, and evaluate likely impact of new strategies
Perform investigative analyses to identify risks/opportunities before stakeholders ask about them
Assists with preparing key analysis to be utilized in presentations for Board of Directors meetings, Quarterly Analyst Call, US+C Leadership Team meetings
provides follow up analysis resulting from Executive leadership meetings and competitor Earnings Releases
Responsible for maintaining standardized reporting including developing new versions and error checking/troubleshooting as issues arise
Monitors economic, market, and industry indicators for any impact on demand
generates and maintains the data model
Provide ad-hoc analysis as necessary
Examine and respond to portfolio concerns as identified by US+C Sr. Leadership
Assists with identifying performance gaps of organization and provide strategic and mitigating advice for solution
May represent US+C Topline Analytics team in various calls and meetings with stakeholders
Performs other duties as needed
Update standard report outs and decks as necessary
Requirements:
4-year degree from an accredited university in a Business Administration, Hotel and Restaurant Management, or quantitative discipline (finance, operations research, economics, mathematics, statistics, computer science, data science, etc.)
3+ years’ experience in the business, sales and marketing, management operations, or related professional area
Strong hotel/ market experience and/or knowledge with a familiarity of Marriott lodging products/ brands/ hotel operations
Strong data analysis skills, including querying and manipulation of large quantities of data via SQL using front end applications such as Excel, Tableau or PowerBI
Excellent project management skills, with ability to independently manage multiple projects
Ability to communicate data specifications, deadlines and project requirements to suppliers clearly and concisely
Team player
builds strong relationships and collaborates with region and corporate stakeholders
Excellent written and oral communication skills
Familiarity with Microsoft Office (Power Automate, Power Apps, Azure, Excel etc)
Nice to have:
MBA, advanced degree in a quantitative discipline desired, or three-plus years of directly related work experience
Exposure to Python, R, VBA, Power Fx, or other programming languages
Familiarity with statistical models
Familiarity with building data visualization with tools such a Tableau or PowerBI