CrawlJobs Logo
Marriott Bonvoy Logo Marriott Bonvoy · IT - Administration

FLEX Manager, HR Technology (Talent Development & Associate Engagement)

United States, Bethesda Employment contract 31.73 - 50.28 USD / Hour · Job Posted June 15, 2026
Apply Position
Job Link Share

Job Description

Short-term FLEX role providing operational support to the Talent Development & Associate Engagement HR Technology team. This position focuses on two primary areas: (1) resolving escalated learning platform support tickets and (2) migrating WhatFix in-tool-support content to Knowledge Base articles. The role requires a hands-on, detail-oriented contributor who can quickly ramp up and deliver independently.

Job Responsibility

  • Troubleshoot and resolve escalated Learning support tickets in a timely manner
  • Provide advanced user support and guidance on platform features and functionality
  • Coordinate with technical teams and stakeholders on complex issue resolution
  • Identify trends in escalated tickets and recommend process improvements
  • Review existing WhatFix in-tool-support content and assess migration needs
  • Author and format Knowledge Base articles aligned to team documentation standards
  • Validate migrated content for accuracy, completeness, and usability
  • Maintain organized tracking of migration progress and deliverables

Requirements

  • Bachelor's degree or equivalent experience in HR, Information Systems, Business Administration, or related field
  • 3+ years of experience in HR technology, learning platforms, or enterprise system support
  • Strong problem-solving skills with attention to detail and accuracy
  • Customer service orientation with clear written and verbal communication
  • Process-oriented mindset with ability to manage multiple priorities
  • Collaborative approach and ability to work across teams and stakeholders

Nice to have

  • Background in learning platforms (Axonify) or employee-facing HR technology (Oracle HCM)
  • Experience with ticketing systems (e.g., ServiceNow) and escalation workflows
  • Knowledge management, content migration, or technical writing experience

What we offer

  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical
  • dental
  • vision
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave
  • paid sick leave
  • 0.0384 PTO balance for every hour worked
  • minimum of 9 holidays annually
Marriott Bonvoy - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

FLEX Manager, HR Technology (Talent Development & Associate Engagement)

8 matching positions

Director, Customer Service Operations

As the Director, Customer Experience for our Luxury Brands, you will manage and ...
Location
Location
United States , Deerfield
Salary
Salary:
130000.00 - 190000.00 USD / Year
thermatru.com Logo
Therma-Tru
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business, Communications, Supply Chain, or related field OR High School diploma with 15+ years requisite experience
  • 10+ years of leadership in customer service, contact centers, or luxury service environments
  • Experience leading remote/hybrid teams and large, high-touch operations
  • Knowledge of B2B customer service, order fulfillment, and supply chain workflows
  • Proficient with CRM, EDI, and contact center platforms
  • Strong analytical, communication, and cross-functional collaboration skills
  • Willingness to travel and work flex hours as needed
Job Responsibility
Job Responsibility
  • Manage and guide all aspects of customer and consumer service delivery for our luxury brand portfolio
  • Manage a dispersed team of 165+ associates, including 4–8 direct reports, with teams located in the U.S. and Mexico
  • Foster development and succession planning while promoting an inclusive and engaged service culture
  • Oversee consumer service (product, warranty, and technical support) and customer service (B2B order entry and fulfillment), ensuring quality and consistency across channels
  • Maintain strong collaboration with supply chain and distribution operations to optimize order fulfillment and reduce service friction
  • Monitor KPIs, SLAs, and productivity benchmarks to drive continuous improvement in a fast-paced environment
  • Build and maintain a luxury-first service mindset that reflects brand expectations across high-touch interactions
  • Implement service improvements using customer feedback, data insights, and operational trends
  • Leverage technology, AI, CRM, EDI, and contact center tools to transform workflows, improve efficiency, and enhance user experience
  • Identify and implement scalable, future-ready solutions that align with evolving customer needs and business strategies
What we offer
What we offer
  • Annual bonus plan based on company and individual performance, or a role-based sales incentive plan
  • Robust health plans
  • Market-leading 401(k) program with a company contribution
  • Product discounts
  • Flexible time off benefits (including half-day summer Fridays per policy)
  • Inclusive fertility / adoption benefits
  • Employee Resource Groups
  • Fulltime
Read More
Arrow Right
New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...
Location
Location
United States , Delray Beach
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in IT training, instructional design, technical enablement, or learning and development
  • Strong knowledge of Microsoft 365
  • Excellent communication, facilitation, and content development skills
  • Ability to translate technical concepts into practical, user-friendly training.
Job Responsibility
Job Responsibility
  • Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
  • Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
  • Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
  • Create and maintain training content, including videos, guides, tutorials, and job aids
  • Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
  • Gather feedback and measure training effectiveness to continuously improve programs.
Read More
Arrow Right
New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...
Location
Location
United States , New Albany
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills
  • Team player who can work well with others or independently
  • Acts with integrity
  • keeps commitments
  • Contagious positive attitude
  • Focuses on achieving results while having fun
  • Frequently bend, twist at waist, kneel, squat, stand, and walk
  • Occasionally climb and descend ladders
  • Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
  • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
Job Responsibility
Job Responsibility
  • Provides excellent guest service in a fast and friendly manner
  • Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
  • Prepares and serves food items in accordance with all Brand, Company, and health department regulations
  • Ensures product quality, food safety, and operational standards are met
  • Keeps accurate cash, sales, and inventory control records
  • Follows all government laws and safety codes
  • Completes reports on all incidents following our 5-minute rule policy
  • Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win
What we offer
What we offer
  • Medical, Dental, Vision, Term Life and AD&D plans
  • Flexible spending and health savings accounts (FT)
  • Vacation paid time off
  • Company holidays paid at time and a half
  • Matching 401(k)
  • Tuition Reimbursement
  • Stock Purchase Plan
  • Employee Discount Program
  • Discount Meal Benefit
  • Wellness Plan
Read More
Arrow Right
New

K Kitchen Representative

Location
Location
United States , Decatur
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills
  • Team player who can work well with others or independently
  • Acts with integrity
  • keeps commitments
  • Contagious positive attitude
  • Focuses on achieving results while having fun
  • Frequently bend, twist at waist, kneel, squat, stand, and walk
  • Occasionally climb and descend ladders
  • Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
  • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
Job Responsibility
Job Responsibility
  • Provides excellent guest service in a fast and friendly manner
  • Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
  • Prepares and serves food items in accordance with all Brand, Company, and health department regulations
  • Ensures product quality, food safety, and operational standards are met
  • Keeps accurate cash, sales, and inventory control records
  • Follows all government laws and safety codes
  • Completes reports on all incidents following our 5-minute rule policy
  • Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win
What we offer
What we offer
  • Medical, Dental, Vision, Term Life and AD&D plans
  • Flexible spending and health savings accounts (FT)
  • Vacation paid time off
  • Company holidays paid at time and a half
  • Matching 401(k)
  • Tuition Reimbursement
  • Stock Purchase Plan
  • Employee Discount Program
  • Discount Meal Benefit
  • Wellness Plan
Read More
Arrow Right
New

Restaurant Assistant Manager

This position assists the Restaurant Manager (RM) with daily operations of the r...
Location
Location
United States , Holly Springs
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Full time required
  • availability during all hours of operation and at least one hour pre-opening and post-closing required
  • Valid state Driver's License required
  • Excellent communication skills
  • Motivates, coaches, and leads team members
  • Acts with integrity
  • keeps commitments
  • Contagious positive attitude
  • Focuses on achieving results while having fun
  • Ability to gain control during stressful situations
Job Responsibility
Job Responsibility
  • Assists the Restaurant Manager with daily operations of the restaurant and supervises the team in their absence
  • Leads and coaches Restaurant Team Members and partners with the management team to maintain the Company and Brand operational standards
  • Provides excellent guest service in a fast and friendly manner
  • coaches and corrects team
  • Conducts second interviews for team members and shift leads
  • Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
  • Assigns shift duties to team members and follows up to ensure completion
  • Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
  • Coaches team members to follow guidelines for food preparation and production management
  • Cascades relevant information to team members and assists with new product training
What we offer
What we offer
  • Unlimited tip pooling
  • Medical, Dental, Vision, Term Life and AD&D plans
  • Flexible spending and health savings accounts
  • Short-Term Disability
  • Vacation paid time off
  • Company holidays paid at time and a half
  • Matching 401(k)
  • Tuition Reimbursement
  • Stock Purchase Plan
  • Employee Discount Program
  • Fulltime
Read More
Arrow Right
New

Plant Operator - Crushing and Screen

Are you an experienced and ticketed Machine Operator looking for stable, high-ho...
Location
Location
Australia , Petrie
Salary
Salary:
42.00 - 52.00 AUD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 09, 2026
Flip Icon
Requirements
Requirements
  • Proven Experience working in a quarry, concrete recycling, or heavy industrial yard
  • Current tickets for Front-End Loader (LL) and Excavator (LE)
  • Truck License: Heavy Rigid (HR) or higher is highly regarded
  • Reliability with strong work ethic and punctuality
  • Own reliable vehicle and current driver's license
Job Responsibility
Job Responsibility
  • Safe and efficient operation of heavy machinery in a fast-paced recycling and quarry environment
  • Operating Front-End Loaders
  • Operating Excavators utilized as material handlers
  • Operating Moxy (Articulated Dump Trucks) and other yard machinery as required
  • Assisting with daily machinery pre-starts, basic maintenance, and ensuring the yard runs smoothly
  • Adhering strictly to site health and safety protocols
What we offer
What we offer
  • Top Rates: $42.00 to $52.00 per hour + overtime penalties
  • Big Hours: Consistent 40 to 55-hour work weeks
  • Career Progression: Pathway from casual to permanent full-time employment within 3-6 months
  • Local Work: Convenient Brisbane Northside location (Petrie)
  • Immediate Start
  • Fulltime
Read More
Arrow Right

Graduate Student Instructors

Location
Location
United States , Ann Arbor
Salary
Salary:
Not provided
umich.edu Logo
University of Michigan
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Enrolled in good standing as a graduate student at the University of Michigan
  • Available to teach the scheduled section times
  • Have previously taken at least 1 philosophy course (or equivalent course) in this general area as an undergraduate or graduate student, and have demonstrated expertise and interest in subject area
  • Experience with Canvas
  • If the language of instruction at a student's undergraduate institution was not English, they must be evaluated by the English Language Institute (ELI) for English proficiency and either pass the GSI-OET or have this test waived by the ELI before they can be eligible for a GSI appointment in LS&A.
Job Responsibility
Job Responsibility
  • Attend all lectures and exams for your preferred course
  • Run discussion sections as scheduled
  • Hold at least 2 office hours each week
  • Grade assignments, per lead faculty instruction
  • Meet weekly with the lead instructor, and respond promptly to emails
  • Additional items listed in fraction calculation form
  • Parttime
Read More
Arrow Right

Shift Supervisor

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Colorado Springs
Salary
Salary:
17.16 - 26.16 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, analytical skills and computer skills
  • Advanced communication skills and supervision skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Job Responsibility
Job Responsibility
  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
  • Price merchandise
  • Stock shelves
  • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
What we offer
What we offer
  • Dental
  • Vision
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs
  • Parttime
Read More
Arrow Right