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Flex Manager, HR Product Management - Benefits & Payroll

United States, Bethesda 46.15 - 69.80 USD / Hour · Job Posted March 19, 2026
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Job Description

The HR Product Management – Benefits & Payroll team leads strategy, delivery, and continuous improvement for HR Solutions that support our global workforce. We partner closely with Benefits, Payroll, HR Operations, Technology, Finance, Vendor Management, and regional HR teams to deliver seamless colleague experiences and ensure accurate, compliant, and efficient HR processes. In this role, you will manage aspects of Benefits and Payroll product enhancements such as, solution testing, documentation updates, process review and other administrative tasks. You will assist as a key liaison amongst HR business owners, technology teams, and vendors to ensure systems function as designed, meet business needs, and support associate experience.

Job Responsibility

  • Manage and prioritize BUSINESS AS USUAL work, including product enhancements, documenting user stories, and requirements for Benefits & Payroll systems
  • Support ongoing operations, including issue resolution, triage, and vendor coordination
  • Manage and coordinate project lists and backlog items for projects
  • Monitor and analyze product and process performance metrics to identify improvements
  • Maintain and update process documentation, workflows, and support materials
  • Participate in testing cycles for new features, vendor releases, and system upgrades
  • Collaborate with HR, Technology, and external partners to troubleshoot and resolve system issues
  • Supporting configuration updates, testing, and validation for Benefits & Payroll systems
  • Ensuring system functionality aligns with compliance, regulatory, and policy requirements
  • Acting as a liaison between HR, Payroll, Finance, and Technology teams
  • Leading or contributing to project workstreams for enhancements, releases, and integrations
  • Analyzing trends in system issues and recommending solutions
  • Creating and maintaining accurate documentation for processes, requirements, and product features
  • Managing multiple priorities and timelines across stakeholders and deliverables

Requirements

  • High school diploma required
  • bachelor’s degree preferred
  • Minimum 3 years of experience in: Working with HR/Benefits System
  • Using tools such as Smartsheet, spreadsheets, Outlook, etc. in managing schedules, tasks for projects and business as usual items
  • Proficiency with: MS Excel
  • MS PowerPoint
  • MS Visio
  • Requirements gathering and business process documentation
  • Preferred experience: HRIS systems such as Oracle HCM, Workday, SAP, or similar
  • Benefits or payroll vendor platforms (e.g., Alight, Fidelity, ADP)

Nice to have

  • Experience in Smartsheet, JIRA, process mapping, Oracle product management, HR operations, Benefits, or Payroll
  • HRIS systems such as Oracle HCM, Workday, SAP, or similar
  • Benefits or payroll vendor platforms (e.g., Alight, Fidelity, ADP)

What we offer

  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical coverage
  • dental coverage
  • vision coverage
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave
  • paid sick leave
  • PTO
  • holidays

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