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The Creative Services Project Manager supports the day-to-day operations of the Global Marketing and Creative Services team, helping to manage creative projects and marketing initiatives from development through delivery. This role assists in the coordination of asset production, file management, and distribution, ensuring materials are organized, archived, and accessible to global stakeholders. The Project Manager also plays a key role in process development, photo shoot coordination, and cross-functional collaboration to maintain brand consistency and meet project deadlines. The position reports to the Senior Director, Creative Services.
Job Responsibility:
Provide administrative and operational support to the Marketing & Creative Services team
Assist with the coordination of marketing and creative projects across global initiatives, including routing and tracking of creative assets and deliverables
Liaise between creative agencies (including Riott Hauss), production teams, and internal stakeholders to ensure assets are finalized, approved, and uploaded to the Stacks platform
Assist with photo shoot coordination, including: - Managing estimates and budgets - Coordinating timelines and shot lists - Supporting post-production follow-up and final asset delivery
Help maintain and update MGS (Marriott Global Source) pages to ensure toolkits, guidelines, and creative assets are current and globally accessible
Organize and manage the team’s creative and marketing assets, including file management, version control, and archiving
Monitor and track deliverables, budgets, and timelines for active projects
communicate priorities, challenges, and updates to cross-functional team members
Assist in the planning and execution of webinars and virtual trainings for property and regional marketing teams, including updating and managing presentation materials
Support the development and documentation of processes to improve team efficiency, workflows, and organization
Coordinate meetings, compile notes, and follow up on action items as needed
Requirements:
1–2 years of relevant experience in marketing, creative services, or project coordination
Bachelor’s degree in Marketing, Communications, Design, or a related field
Experience working in a fast-paced, deadline-driven environment
Experience with content management systems (MGS, Stacks, or similar platforms) preferred
Highly organized with excellent attention to detail
Ability to manage multiple projects and priorities simultaneously
Strong written and verbal communication skills
Comfortable working collaboratively with cross-functional teams and external partners
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
familiarity with asset management systems is a plus
Proactive problem solver with a process-oriented mindset