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Provides strategic and analytical leadership and expertise to drive top-line property revenues for Advisory Services contracted properties across a defined portfolio. Partners closely with Leadership (Area Vice Presidents, Senior Directors, Commercial Services and Topline Franchise Support), Revenue Management Leadership, and Revenue Management Advisory Services Directors and teams to maximize property objectives and priorities. Provides support primarily in the areas of pricing strategy and mix management. Drives consistency in operational execution for the hotels they support. Manages team, verifying services are effectively deployed and providing day-to-day direction to Revenue Managers. Provides Revenue Support to Business Partners in other disciplines (e.g., Sales and Finance).
Job Responsibility
Provides strategic and analytical leadership and expertise to drive top-line property revenues for Advisory Services contracted properties across a defined portfolio
Partners closely with Leadership (Area Vice Presidents, Senior Directors, Commercial Services and Topline Franchise Support), Revenue Management Leadership, and Revenue Management Advisory Services Directors and teams to maximize property objectives and priorities
Provides support primarily in the areas of pricing strategy and mix management
Drives consistency in operational execution for the hotels they support
Manages team, verifying services are effectively deployed and providing day-to-day direction to Revenue Managers
Provides Revenue Support to Business Partners in other disciplines (e.g., Sales and Finance)
Communicates the services that the Advisory Services team provides and solves for existing gaps
Serves as revenue management operational leadership contact for AVPs, Senior Directors and General Managers
Provides revenue insight and context to help property individual team members and hotels meet their goals
Partners with property leaders to discuss and develop revenue management ideas, strategies, and identify issues
Executes and implements new processes to support business model
Provides input to enhance and develop tools for better and more efficient analysis
Develops specific goals and plans to prioritize, organize, and accomplish work
Sells ideas and influences diverse group of stakeholders, including Area Vice Presidents, Senior Directors, GMs, and Directors, on revenue strategies
Provides strategic and analytical leadership for hotels to verify the achievement of (Continent/Brand/Franchisee/Hotel Management Company/Hotel) revenue objectives
Analyzes available systems data and tools to identify trends, future need periods and obstacles to achieving goals
Analyzes information and evaluates results to choose the best solution and solve problems
Translates or explains what information means and how it can be used
Builds teams within area to support the organizational needs
Interviews and hires employees with the appropriate skills to meet the business needs of the units
Uses appropriate available on-the-job training tools for employees
Communicates performance expectations in accordance with job descriptions for each position and monitors' progress
Conducts employee performance appraisals according to Standard Operating Procedures
Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team
Communicates and educates Revenue Management philosophies to Owners, Franchisees, and Management Companies
Identifies and communicates revenue and profit opportunities to area and property leadership teams and sales organization
Develops and manages internal key stakeholder relationships
Provides targeted and timely communication of results, achievements, and challenges to the stakeholders
Requirements
2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
6 years' experience in the revenue management, sales and marketing, or related professional area
4-year bachelor's degree in business administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
4 years' experience in the revenue management, sales and marketing, or related professional area