Flex Director, Product Management Coach Job at Marriott Bonvoy (Bethesda)

New

Flex Director, Product Management Coach

The Product Management Coach accelerates our enterprise Product Operating Model ...

Location

United States , Bethesda

Salary:

57.16 - 90.72 USD / Hour

Marriott Bonvoy

Expiration Date

March 05, 2026

Requirements

7–10+ years of product management experience, preferably in digital, technology, or platform product environments
Strong knowledge of product discovery, product strategy, metrics, prioritization, and product delivery
Experience coaching or mentoring Product Managers at different levels
Comfortable working with senior leadership and technical stakeholders
Excellent communication and storytelling skills
Experience with tools such as Jira, Confluence, Miro, Aha!, Azure DevOps, or similar

Job Responsibility

Coach product teams on core skills related to product strategy, discovery, and outcome-based delivery
Lead practical learning through workshops, shadowing, and 1:1 coaching in partnership with the Global Technology Agile Center of Excellence (ACOE)
Provide leaders with insights on product management competency gaps and maturity improvements
Support the shift from project to product delivery across value streams
Promote experimentation, iterative delivery, and validated learning
Create onboarding paths with templates, playbooks, and best practice resources
Partner with transformation leaders to define roles, governance, and operating mechanisms
Strengthen product management storytelling and communication of strategy, customer insights, and business outcomes
Surface and help resolve organizational impediments to improve communication and decision making
Provide transparent visibility on progress, risks, and adoption

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical coverage
dental coverage
vision coverage
health care flexible spending account

Fulltime

Client Experience Director

Corporate Tools in Post Falls, Idaho is searching for an experienced and success...

Location

United States , Post Falls

Salary:

85000.00 USD / Year

Corporate Tools

Expiration Date

Until further notice

Requirements

5+ years of experience as a leader managing large teams in service delivery environment
2+ years leading and developing people managers
Thoughtful and intelligent with sound business aptitude, demonstrated leadership success, and a natural ability to build a strong and self-supporting team
Proven track record of success in people first customer service environments
Courage to tactfully challenge existing process and/or direction to support employees and/or the business
Ability to build trust, train, motivate and develop employees, including existing leaders
Develop, implement, and maintain process improvements through growth and change
Acts with integrity, demonstrating honesty, transparency, positivity, and trust
Great attitude, fun to be around, constantly seeking to improve
Adaptable and willing to flex with changes, promote positive change management, and help drive company initiatives

Job Responsibility

Training, motivating, guiding and inspiring a team of Customer Service coaches
Ability to learn and adapt to an autonomy driven, employee focused company culture
Ability to communicate a vision that ensures that culture is built into the fiber of our team as we rapidly grow
Participate actively in an Operations group on a sprint schedule moving most important projects forward
Drive initiatives and often times create projects that elevate client experience outcomes and align with operational goals
Expert at identifying candidate strengths and risks during the hiring process
Communicate and support new process and product roll outs and changes
Balance organization/business focus with culture/people focus
Collaborate across all departments to identify and improve communication and processes
Evaluate the effectiveness of coaching, quality, recognition, collaboration, and accountability approach

What we offer

100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
Open concept office with friendly coworkers

Fulltime

Director, Customer Service Operations

As the Director, Customer Experience for our Luxury Brands, you will manage and ...

Location

United States , Deerfield

Salary:

130000.00 - 190000.00 USD / Year

Therma-Tru

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Communications, Supply Chain, or related field OR High School diploma with 15+ years requisite experience
10+ years of leadership in customer service, contact centers, or luxury service environments
Experience leading remote/hybrid teams and large, high-touch operations
Knowledge of B2B customer service, order fulfillment, and supply chain workflows
Proficient with CRM, EDI, and contact center platforms
Strong analytical, communication, and cross-functional collaboration skills
Willingness to travel and work flex hours as needed

Job Responsibility

Manage and guide all aspects of customer and consumer service delivery for our luxury brand portfolio
Manage a dispersed team of 165+ associates, including 4–8 direct reports, with teams located in the U.S. and Mexico
Foster development and succession planning while promoting an inclusive and engaged service culture
Oversee consumer service (product, warranty, and technical support) and customer service (B2B order entry and fulfillment), ensuring quality and consistency across channels
Maintain strong collaboration with supply chain and distribution operations to optimize order fulfillment and reduce service friction
Monitor KPIs, SLAs, and productivity benchmarks to drive continuous improvement in a fast-paced environment
Build and maintain a luxury-first service mindset that reflects brand expectations across high-touch interactions
Implement service improvements using customer feedback, data insights, and operational trends
Leverage technology, AI, CRM, EDI, and contact center tools to transform workflows, improve efficiency, and enhance user experience
Identify and implement scalable, future-ready solutions that align with evolving customer needs and business strategies

What we offer

Annual bonus plan based on company and individual performance, or a role-based sales incentive plan
Robust health plans
Market-leading 401(k) program with a company contribution
Product discounts
Flexible time off benefits (including half-day summer Fridays per policy)
Inclusive fertility / adoption benefits
Employee Resource Groups

Fulltime

New

Senior Customer Service Advocate

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

India , Chennai

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Typically a Bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree
Basic knowledge in the field of Customer Relations
Demonstrated verbal communication and customer service skills
Knowledge of microcomputer hardware
Basic-level knowledge of operating systems software
Demonstrated writing/correspondence skills

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

New

Physical Therapy Aide

Join a collaborative team dedicated to delivering exceptional patient care as a ...

Location

United States , Tucson

Salary:

Not provided

ATI Physical Therapy

Expiration Date

Until further notice

Requirements

High School diploma
Must be 18+ years
Healthcare and/or customer service experience

Job Responsibility

Greet and interact with patients warmly both by phone and in person during the daily check-in process and throughout their appointment time
Promote an efficient patient intake and registration process and assist clinicians with timely scheduling
Effectively onboard new patients reviewing relevant paperwork, verifying benefits, and completion of medical forms
Support Physical Therapist by preparing and cleaning treatment areas, as well as setting up and adjusting exercise equipment
Monitor patient progress and provide feedback the therapy team
Assist patients in performing exercises and support their prescribed home exercise programs

What we offer

Paid Time Off: Generous PTO, holiday pay, CEU, and “Be Well Days”
Medical, Dental & Vision Coverage: Flexible plan options
401(k) Match: Competitive employer matching
Childcare Tuition Assistance: Discounted rates
Health Savings & Flexible Spending Accounts: Tax-saving options
Short- & Long-Term Disability: 100% employer paid income protection plans
Life Insurance: Employer-paid and voluntary options
Parental Leave & Adoption Assistance: Paid time for new parents and support for adoption costs
Wellness Programs: Including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access
Corporate Discounts: Exclusive deals for employees

Fulltime

New

MuleSoft Developer

The MuleSoft Developer role requires a minimum of 3 years of experience with the...

Location

India , Pune

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 3+ years’ project experience with MuleSoft AnyPoint Platform
Minimum 2+ years’ Prior experience implementing Integration Patterns utilizing web services (SOAP/REST), APIs or batch processes
Strongly prefer MuleSoft Developer – Level 1 and Level 2 Certifications
Prior experience with relational databases and transact SQL
Prior experience working on an agile project
Excellent written and oral communication skills

Job Responsibility

Work on client engagements with the project team to understand the user requirements and deliver a customized integration solution
Be responsible for the design, development, and implementation of the solution
Participate in project requirements meetings (as necessary) with business analysts and architects
Assist the project team with technical aspects of a solution, time estimates, integration documentation and data mapping documents
Build customized integration solutions utilizing the third-party integration/ETL tool
Works closely with the development team to implement solutions based on Mulesoft Anypoint Platform
Collaborate with the project management team to communicate technical issues and drive timely resolutions

Fulltime

New

Sr Customer Service Advocate

This role has been designed as ‘’Onsite’ with an expectation that you will prima...

Location

India , Chennai

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Typically a Bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree
Basic knowledge in the field of Customer Relations
Demonstrated verbal communication and customer service skills
Knowledge of microcomputer hardware
Basic- level knowledge of operating systems software
Demonstrated writing/correspondence skills
Accountability
Action Planning
Active Learning
Active Listening

Job Responsibility

knowledge in the field of Customer Relations
Demonstrated verbal communication and customer service skills
Knowledge of microcomputer hardware, basic- level knowledge of operating systems software
Demonstrated writing/correspondence skills

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

New

Customer Service Advocate

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

India , Chennai

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Typically a Bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree
Basic knowledge in the field of Customer Relations
Demonstrated verbal communication and customer service skills
Knowledge of microcomputer hardware
Basic-level knowledge of operating systems software
Demonstrated writing/correspondence skills

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment

Flex Director, Product Management Coach

Marriott Bonvoy

Location:
United States , Bethesda

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 17, 2026

Expiration:
March 05, 2026

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