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The Product Management Coach accelerates our enterprise Product Operating Model activation by developing new and emerging product managers, strengthening product practices, and guiding teams in product-centered ways of working. The role combines deep product expertise and experience with agile coaching to elevate strategy, discovery, delivery, communication, and cross functional alignment. The Product Management Coach advocates for product-centered approaches, collaborating with senior leadership to provide strategic coaching and support. Their goal is to foster the key mindset and behaviors necessary for successful delivery within the product operating model.
Job Responsibility:
Coach product teams on core skills related to product strategy, discovery, and outcome-based delivery
Lead practical learning through workshops, shadowing, and 1:1 coaching in partnership with the Global Technology Agile Center of Excellence (ACOE)
Provide leaders with insights on product management competency gaps and maturity improvements
Support the shift from project to product delivery across value streams
Promote experimentation, iterative delivery, and validated learning
Create onboarding paths with templates, playbooks, and best practice resources
Partner with transformation leaders to define roles, governance, and operating mechanisms
Strengthen product management storytelling and communication of strategy, customer insights, and business outcomes
Surface and help resolve organizational impediments to improve communication and decision making
Provide transparent visibility on progress, risks, and adoption
Maintain centralized repositories of product frameworks, artifacts, training, and templates
Conduct audits of product practices and tools, recommending improvements
Facilitate communities of practice for product managers and agile teams
Requirements:
7–10+ years of product management experience, preferably in digital, technology, or platform product environments
Strong knowledge of product discovery, product strategy, metrics, prioritization, and product delivery
Experience coaching or mentoring Product Managers at different levels
Comfortable working with senior leadership and technical stakeholders
Excellent communication and storytelling skills
Experience with tools such as Jira, Confluence, Miro, Aha!, Azure DevOps, or similar
Nice to have:
Experience supporting a product operating model transformation in a mid-sized to large organization
Familiarity with frameworks like Scrum, Kanban, OKRs, Lean Product, Dual Track Discovery, or SAFe
Experience with change management approaches and training facilitation
Background in executive reporting and data driven decision making