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Flex Director, Organizational Capability

United States, Bethesda Employment contract 61.05 - 87.01 USD / Hour · Job Posted June 15, 2026
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Job Description

The Organizational Capability (OC) COE is responsible for building business capabilities in the areas of organizational and process design, team effectiveness, and organizational activation. The COE’s work is focused broadly on strengthening alignment between business priorities and organizational strategy and activation (structure, processes, systems, talent, change, culture, etc.). Through specific expertise in these efforts, the OC COE works to ensure Marriott International (Marriott) optimizes its return on human capital investments through a high performing organization. OC provides support to senior business leaders across the enterprise and liaises closely with SR HR Partners and representatives of Marriott’s Change & Communications, Learning, and Talent Acquisition organizations to bring these organizational capabilities to life.

Job Responsibility

  • Facilitation of strategic vision-setting with senior executives to include definition of KPIs and design principles to guide work
  • Conducting external benchmarking to inform future state organizational or operating model design/enhancements
  • Establishing current state organizational baseline, including (but not limited to) headcount, staffing mix, technology, decisioning protocols, and task breakdowns by role
  • Mapping key functions within the future state organization and validating their suitability to purpose through comprehension capability decomposition
  • Establishing an interaction model between these functions to promote overall organizational efficiency
  • Designing organizations within each function, including leadership structures, spans, layers, and rationalized roles/responsibilities
  • Conducting technical assessments to determine where systems and technology (including AI) needs exist
  • Collaborating with Change & Communications, Learning & Development, and Talent Acquisition to define current state readiness versus further state need—building a comprehensive activation plan
  • Developing organizational capability tools, templates and methods to implement initiatives as well as educate business leaders on organizational capability and change management concepts and approaches
  • Consulting with Sr. Executive clients/stakeholders to translate business needs into organizational implications
  • Providing end-to-end client management of organizational capability efforts/transformations, including status tracking, progress reporting, budget management, and developing of senior executive briefing materials
  • Supporting business needs as an organizational subject matter expert including developing and implementing high quality, cost-effective organizational programs and services
  • Accessing and synthesizing data from a variety of sources to formulate informed viewpoints on organizational issues
  • Seeking opportunities to leverage knowledge, resources and work activities across the OC COE and other MI departments/divisions
  • Coordinating activities of outside trainers and consultants, as required

Requirements

  • Bachelor of Arts or Sciences
  • At least 7 years of experience in supporting or leading organizational effectiveness and process design engagements
  • Proven track record partnering with business leaders to design and execute high impact organizational solutions in large, complex organizations
  • Demonstrated ability to lead and influence a wide range of cross-functional work teams and leaders within a matrixed organization
  • Strong autonomy and ability to advance complex and ambiguous work with considerable independence
  • Advanced communication skills, including presentation development and delivery for senior-level audiences

Nice to have

  • Graduate degree, MS/MBA (or equivalent) in Organizational Development, Human Resources, Business Management, Psychology, or Related Field
  • Hospitality/Lodging industry experience
  • Sound quantitative skill set and comfort with data analysis/interpretation

What we offer

  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical
  • dental
  • vision
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave
  • paid sick leave
  • PTO

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