CrawlJobs Logo

Flex Director, Change Management + Communications, Business Transformation Office

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
United States, Bethesda

Category Icon
Category:
Human Resources

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

60.38 - 83.26 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

The FLEX Director, Change Management and Communications, is a key member of the Business Transformation Office (BTO) team, reporting directly to the Senior Director, Change Management + Communications, Business Transformation Office, U.S. and Canada. The primary focus of the BTO over the next few years is designing and delivering the Digital and Technical Transformation (D+TT) a multi-year effort to transform Marriott's technology and business process ecosystem, enabling Marriott to deliver on our vision to become the world's favorite travel company.

Job Responsibility:

  • Partners with the Senior Director and the global Communications team to develop and execute comprehensive stakeholder engagement and communications plans for the U.S. and Canada
  • Coordinate communications deliverables through a formal review process while adhering to tight timelines
  • Partners with Senior Director and global Change Management and Communications teams to plan for and execute continent-wide conferences, key meetings, and planning forums
  • Prepares timely status updates for leaders and senior executives
  • Partners with the Senior Director and global Change Management team to create and execute a comprehensive change management plan and related deliverables for impacted associates
  • Partners with the global Change Management team to gather and assess change impacts for U.S. and Canada stakeholders
  • Executes the change management plan working closely with continent, Deployment, Learning and other teams
  • Develops and distributes required change and deployment deliverables (e.g., presentations, job aids, communications, etc.)
  • Managed and delivers live webinars to U.S. and Canada stakeholder teams during deployment
  • Identifies, proposes solutions for and manages resolution of issues and risks to change management plan
  • Monitors, detects, and manages change readiness and adoption through the change journey for on-property associates
  • Shares insight and impacts from analytics with senior leaders as well as recommendations to help steer program in the right direction

Requirements:

  • 4-year degree from an accredited university
  • master's degree strongly preferred
  • 8+ years of relevant professional experience (change management, learning, stakeholder engagement, communications or deployment strongly preferred)
  • experience on-property or above property in the U.S. and Canada strongly preferred
  • strong working knowledge of the U.S. and Canada Topline disciplines strongly preferred
  • strong working knowledge of the U.S. and Canada Openings and Transitions process strongly preferred
  • experience with large-scale business transformation, strongly preferred in hospitality
  • strong personal leadership, organizational, relationship-building, and negotiation skills
  • outstanding formal and informal presentation skills
  • self-starter with self-confidence, enthusiasm, and strong customer service orientation
  • demonstrated ability to develop and execute a complex and comprehensive communications and change management plan
  • demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity
  • experience working in or on behalf of a large-scale, global enterprise strongly preferred
  • excellent written and oral communication skills
  • experience developing clear, concise, and logically written business communications
  • ability to gain a clear understanding of an initiative and represent it to various constituencies across the organization
  • ability to work effectively in a complex, service-intensive, deadline-driven environment
  • ability to work with and influence cross-functional teams in a matrixed organization
  • ability to build strong relationships to leverage information and insights across key groups
  • ability to inspire confidence in senior management and to be recognized for stakeholder engagement, change management and deployment leadership
  • ability to be detailed oriented, while maintaining alignment with broader organization objectives
  • ability to juggle multiple projects and many stakeholders
  • basic project management skills
  • ability to complete deliverables with high quality and up to established standards
  • proficiency with Microsoft Word, Excel, PowerPoint, and Teams applications

Nice to have:

  • experience with Smartsheet to streamline project management and collaboration
  • experience with email distribution tools such as Salesforce Marketing Cloud
What we offer:
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical coverage
  • dental coverage
  • vision coverage
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave
  • paid sick leave
  • PTO balance
  • minimum of 9 holidays annually

Additional Information:

Job Posted:
October 30, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
View All Jobs In This Company
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Flex Director, Change Management + Communications, Business Transformation Office

New

Customer Advisor

Looking to kickstart a lasting career? Join a multi-award-winning company that t...
Location
Location
United Kingdom , Swansea
Salary
Salary:
24636.15 GBP / Year
admiralgroup.co.uk Logo
Admiral Group Plc
Expiration Date
February 09, 2026
Flip Icon
Requirements
Requirements
  • Passionate about providing great service to customers
  • Strong communication skills
  • Enjoy being a team player
  • Motivated and target driven
  • Eager to learn & develop
  • Can show resilience - even when calls get challenging
Job Responsibility
Job Responsibility
  • Chat with customers over the phone each day, ensuring they receive exceptional service
  • Follow compliance standards
  • Handle calls from current customers, finding ways to assist them, whether it’s getting the best renewal price, adding extra coverage, or resolving general queries
What we offer
What we offer
  • Eligible for up to £3,600 of free shares each year after one year of service
  • 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
  • Option to buy or sell up to an additional five days of annual leave
  • Chance to earn monthly incentives
  • Financial & Mortgage Advice
  • 24-Hour Ecare
  • Cycle to Work Scheme
  • Annual Holiday Allowance
  • Flexible Working
  • Simply Health
  • Fulltime
Read More
Arrow Right
New

Chief Accountant

Join a dynamic and growing business! We are looking for a candidate with team sp...
Location
Location
Canada , Montréal
Salary
Salary:
90000.00 - 115000.00 CAD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
December 19, 2025
Flip Icon
Requirements
Requirements
  • Degree in finance, accounting, or a related field
  • 3 to 5 years of experience in a similar role, preferably in an SME
  • Knowledge of Canadian Accounting Standards for Private Enterprises (ASPE)
  • Excellent financial analysis skills and proficiency in Excel
  • Ability to work independently and manage multiple priorities in a dynamic environment
  • Team supervision experience
Job Responsibility
Job Responsibility
  • Supervision of the Accounting Cycle: Manage all accounting operations, including entries, monthly and annual closings
  • Financial Reporting Management: Prepare and present accurate financial statements that comply with accounting standards
  • Cash Flow Monitoring: Analyze and manage cash flows to ensure the financial health of the company
  • Budget Control: Prepare and monitor budgets, performing variance analyses
  • Team Management and Training: Supervise and train accounting staff, ensuring their professional development
  • Audit Preparation: Organize and prepare the necessary documentation for external audits
What we offer
What we offer
  • A stimulating, collaborative work environment that values teamwork
  • A competitive salary
  • Flexible arrival/departure hours
  • Hybrid work model
  • Up to 4 weeks of paid vacation per year for a good work-life balance
  • Summer schedule
  • Fulltime
!
Read More
Arrow Right
New

Claims Engineer

Claims Engineers technical experts for claims damage estimate reviews and querie...
Location
Location
Salary
Salary:
Not provided
admiralgroup.co.uk Logo
Admiral Group Plc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate IAEA qualification (or working toward) is essential
  • AQP Qualification is essential
  • Evidence understanding of business requirements and delivery
  • Ability to problem solve and use own initiative
  • Strong verbal communication skills
  • Maintain up to date knowledge of repair techniques, tools, methods, and materials as used in a modern-day repair organisation
  • Approachable for staff
  • Good organisational skills
  • The ability to work to tight deadlines and therefore be able to prioritise a workload effectively
  • The individual should be able to demonstrate a flexible approach to teamwork
Job Responsibility
Job Responsibility
  • To be a subject matter expert for claims engineering department
  • Ensuring we follow the standards below: Estimates are assessed to determine good outcomes are reached for customers and suppliers
  • Ensure all referrals have been identified such as unrelated damage or modifications
  • Complete all allocated training to remain up to date with the latest technology, repair methods and FCA regulations for working within claims
  • Be aware of and take action to mitigate supplier risks and protect the business from exposure to risk by reporting to your management team
  • Be a point of reference for the engineering team
  • Work as directed by the Claims Engineering Manager and Senior
  • Ensure efficient and effective management of workloads & Daily allocation of work
  • To promote the Admiral Culture
  • Provide support to your peers
What we offer
What we offer
  • Financial & Mortgage Advice
  • 24-Hour Ecare
  • Cycle to Work Scheme
  • Annual Holiday Allowance
  • Flexible Working
  • Simply Health
  • Private Health Cover
  • Critical Illness Cover
  • Fulltime
Read More
Arrow Right
New

AI Implementation Manager

The People AI Implementation Manager will lead the integration, coordination, an...
Location
Location
Salary
Salary:
Not provided
admiralgroup.co.uk Logo
Admiral Group Plc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deep understanding of HR processes and systems across the employee lifecycle
  • Experience with AI tools in HR (e.g., HireVue, Pymetrics, Eightfold.ai)
  • Familiarity with employment law and ethical AI frameworks
  • Project management certification (e.g., Agile, PRINCE2)
  • Strategic Thinking & Systems Integration
  • Analytical & Data-Driven Decision Making
  • Stakeholder Engagement & Communication
  • Innovation & Continuous Improvement
  • Ethical Judgment & Risk Awareness
Job Responsibility
Job Responsibility
  • Develop and execute a coordinated AI strategy and roadmap for People aligned with organisational goals
  • Identify high-value use cases across the employee lifecycle (e.g., recruitment, onboarding, performance, learning)
  • Ensure AI tools are scalable, interoperable, and integrated with existing People systems and organisational standards and best practice for AI
  • Evaluate, select, and manage AI-powered HR platforms and vendors
  • Oversee implementation and continuous improvement of AI tools (e.g., ATS, LMS, HRIS)
  • Ensure seamless integration with platforms
  • Work in partnership with People and enterprise data teams to leverage AI for people analytics, predictive modelling, and workforce planning
  • Translate complex data into actionable insights for People and business leaders
  • Collaborate with data teams to build dashboards and reports to support strategic decision-making
  • Automate repetitive People tasks (e.g., CV screening, interview scheduling, benefits queries)
What we offer
What we offer
  • Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
  • You also have the option to buy or sell up to an additional five days of annual leave
  • All colleagues eligible for up to £3,600 of free shares each year after one year of service
  • Financial & Mortgage Advice
  • 24-Hour Ecare
  • Cycle to Work Scheme
  • Annual Holiday Allowance
  • Flexible Working
  • Simply Health
  • Private Health Cover
  • Fulltime
Read More
Arrow Right
New

Customer Sales Advisor

We're on the hunt for Customer Sales Advisors to join our lively and sales drive...
Location
Location
United Kingdom , Cardiff
Salary
Salary:
Not provided
admiralgroup.co.uk Logo
Admiral Group Plc
Expiration Date
February 23, 2026
Flip Icon
Requirements
Requirements
  • You have a sales-oriented mindset
  • You’re passionate about providing excellent service to our customers
  • You’ve got strong communication skills
  • You enjoy being a team player
  • You demonstrate self-motivation
  • You are open to learning
  • You are resilient - even when calls get challenging
Job Responsibility
Job Responsibility
  • Chat with our customers over the phone each day, ensuring they receive exceptional service, whilst focussing on bringing value to every interaction
  • Introduce helpful options like our Multi-Car insurance or our Multi-Cover insurance
  • Handle calls from current customers, finding ways to assist them, whether it’s making a change to their policy, adding extra coverage, or resolving general queries
What we offer
What we offer
  • Up to £3,600 of free shares each year after one year of service
  • 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
  • Option to buy or sell up to an additional five days of annual leave
  • Chance to earn monthly incentives
  • Continuous quality training and dedicated wellbeing support
  • Financial & Mortgage Advice
  • 24-Hour Ecare
  • Cycle to Work Scheme
  • Annual Holiday Allowance
  • Flexible Working
  • Fulltime
Read More
Arrow Right
New

Senior Product Manager

Senior Product Manager – Home Insurance (Reporting & MI). This is an exciting op...
Location
Location
United Kingdom , Cardiff
Salary
Salary:
Not provided
admiralgroup.co.uk Logo
Admiral Group Plc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong analytical or data-driven background within insurance, financial services, or product management
  • Proven ability to use MI and reporting to inform decisions, drive commercial performance and improve customer outcomes
  • Deep understanding of FCA Consumer Duty and regulatory reporting requirements and metrics (GIVM)
  • Excellent stakeholder management skills with the ability to simplify complex analysis into actionable insight
  • Excellent written and verbal communication
  • Confident in presenting to senior stakeholders and influencing strategy
  • Organised and able to manage multiple priorities
  • Ability to lead through others, coach and develop team members, and drive collaboration
Job Responsibility
Job Responsibility
  • Develop and maintain regular robust reporting for commercial and customer performance with tolerances where appropriate
  • Translate complex data into clear, actionable insight that supports strategic decisions, evidences regulatory compliance, drives improvements in fair value, customer understanding, and good outcomes, while balancing commercial performance
  • Lead initiatives to improve data quality and reliability across all Household Product & Ancillaries reporting streams
  • Lead key governance and regulatory reporting processes such as Customer Outcomes MI (COMI), FCA General Insurance Value Measures (GIVM), ensuring reporting is compliant, accurate and timely
  • Support the Product Lead and wider Household function in proactively responding to the evolving regulatory environment
  • Work closely with Finance, Pricing, Risk, Claims, Data Insights and IT to strengthen the link between MI and strategic decision-making
  • Inspire and educate Product Managers, fostering a data-driven and customer-first culture
  • Identify opportunities to enhance reporting processes, governance frameworks, and insight delivery
  • Provide clear, concise updates and commentary to senior management on performance and customer outcomes
What we offer
What we offer
  • Up to £3,600 of free shares each year after one year of service
  • 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
  • Option to buy or sell up to an additional five days of annual leave
  • Financial & Mortgage Advice
  • 24-Hour Ecare
  • Cycle to Work Scheme
  • Flexible Working
  • Simply Health
  • Private Health Cover
  • Critical Illness Cover
  • Fulltime
Read More
Arrow Right
New

Domain Lead - Google Platform Team

The Platform Technology area is looking to recruit a Domain Lead for the Google ...
Location
Location
Salary
Salary:
Not provided
admiralgroup.co.uk Logo
Admiral Group Plc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced leader able to lead calmly through periods of high pressure whilst inspiring people and teams to achieve excellence and grow their skills
  • Knowledge and experience operating within enterprise scale network technology
  • Knowledge and experience (5yrs+) operating within: Building and managing cloud services and resources
  • Google Cloud Architecture
  • Containerised workloads
  • Hybrid connectivity
  • DevOps tools and methods
  • Knowledge and experience with line management through both coaching and mentoring techniques
  • Experience operating within heavily regulated environments including external regulated consumer products and service offerings
  • Knowledge of identification and management of specific engineering, design, and testing standards and practices that comply with internal organisation IT governance and architectural standards within a heavily regulated environment
Job Responsibility
Job Responsibility
  • Enable the delivery of the Google Cloud platform and services
  • Deliver a standard set of services and tools that are secure, compliant with Admiral standards and policies, and can be easily consumed by other tribes and engineering teams
  • Create the right environment to attract, assess and retain top engineering talent, including developing relevant compensation packages and enabling engineers to continuously maintain and improve their technical and non-technical skills
  • Keep abreast of technology developments in the google ecosystem, anticipate the benefit to Admiral, and drive the development of new features and functions
  • Lead individuals and groups through significant strategic technology changes and/or during times of organisational change
  • Assist the team in achieving their objectives and key results
  • Provide technical leadership for the Google Cloud Platform Team and to wider teams
  • Line management duties for Technical Leads and Engineers with a view to focussing on coaching and mentoring techniques that align to both agile principles and Admiral values
  • Collaborate with Platform Services technical leadership team and wider teams to understand demand and resource requirements
  • Accountable for maintaining and facilitating team level resource plans, forecasts future resource requirements, working with the Service Owner, Technical Lead, and Scrum Master to agree future resourcing strategies
What we offer
What we offer
  • Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
  • You also have the option to buy or sell up to an additional five days of annual leave
  • Eligible for up to £3,600 of free shares each year after one year of service
  • Financial & Mortgage Advice
  • 24-Hour Ecare
  • Cycle to Work Scheme
  • Annual Holiday Allowance
  • Flexible Working
  • Simply Health
  • Private Health Cover
  • Fulltime
Read More
Arrow Right
New

Solution Architect - Infrastructure

The Infrastructure Solution Architect plays a key role in shaping, designing and...
Location
Location
Salary
Salary:
Not provided
admiralgroup.co.uk Logo
Admiral Group Plc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience of designing end-to-end infrastructure, platform or EUC solutions in a complex enterprise environment
  • Strong understanding of architectural frameworks (TOGAF or similar)
  • Experience producing high quality HLDs, LLDs, decision records and other architectural outputs
  • Strong knowledge of hybrid-cloud environments (Google Cloud Platform, Azure & On-Premises Datacentres)
  • Strong experience with core infrastructure: Windows Server, Linux, Active Directory / Entra ID, networking fundamentals, storage and virtualisation technologies
  • Experience with EUC technologies such as: Device management
  • Virtual desktop environments
  • Endpoint security, compliance and policy enforcement
  • Understanding of modern engineering practices, Infrastructure-as-Code, automation pipelines, monitoring and observability
  • Ability to influence senior stakeholders and help to guide delivery teams
Job Responsibility
Job Responsibility
  • Lead the design of robust, secure and scalable end-to-end infrastructure, platform and EUC solutions
  • Ensure all solutions meet functional and non-functional requirements
  • Produce high quality architecture artefacts
  • Provide architectural governance and alignment across infrastructure, platforms, cloud and EUC domains
  • Identify opportunities to modernise, rationalise and simplify legacy platforms and EUC services
  • Partner with the Lead Solution Architect and Enterprise Architects to evolve domain strategies for infrastructure, hybrid cloud and EUC modernisation
  • Proactively manage architectural risks, technical debt, dependencies and constraints across infrastructure and EUC environments
  • Collaborate closely with delivery teams to ensure architecture intent is delivered effectively and efficiently
  • Contribute to and maintain the architecture repository and patterns
What we offer
What we offer
  • Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
  • You also have the option to buy or sell up to an additional five days of annual leave
  • Eligible for up to £3,600 of free shares each year after one year of service
  • Financial & Mortgage Advice
  • 24-Hour Ecare
  • Cycle to Work Scheme
  • Annual Holiday Allowance
  • Flexible Working
  • Simply Health
  • Private Health Cover
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Australia Jobs Canada Jobs Poland Jobs Ireland Jobs Spain Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy