CrawlJobs Logo

Flex Director, Change Management + Communications, Business Transformation Office

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
United States , Bethesda

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

60.38 - 83.26 USD / Hour

Job Description:

The FLEX Director, Change Management and Communications, is a key member of the Business Transformation Office (BTO) team, reporting directly to the Senior Director, Change Management + Communications, Business Transformation Office, U.S. and Canada. The primary focus of the BTO over the next few years is designing and delivering the Digital and Technical Transformation (D+TT) a multi-year effort to transform Marriott's technology and business process ecosystem, enabling Marriott to deliver on our vision to become the world's favorite travel company.

Job Responsibility:

  • Partners with the Senior Director and the global Communications team to develop and execute comprehensive stakeholder engagement and communications plans for the U.S. and Canada
  • Coordinate communications deliverables through a formal review process while adhering to tight timelines
  • Partners with Senior Director and global Change Management and Communications teams to plan for and execute continent-wide conferences, key meetings, and planning forums
  • Prepares timely status updates for leaders and senior executives
  • Partners with the Senior Director and global Change Management team to create and execute a comprehensive change management plan and related deliverables for impacted associates
  • Partners with the global Change Management team to gather and assess change impacts for U.S. and Canada stakeholders
  • Executes the change management plan working closely with continent, Deployment, Learning and other teams
  • Develops and distributes required change and deployment deliverables (e.g., presentations, job aids, communications, etc.)
  • Managed and delivers live webinars to U.S. and Canada stakeholder teams during deployment
  • Identifies, proposes solutions for and manages resolution of issues and risks to change management plan
  • Monitors, detects, and manages change readiness and adoption through the change journey for on-property associates
  • Shares insight and impacts from analytics with senior leaders as well as recommendations to help steer program in the right direction

Requirements:

  • 4-year degree from an accredited university
  • master's degree strongly preferred
  • 8+ years of relevant professional experience (change management, learning, stakeholder engagement, communications or deployment strongly preferred)
  • experience on-property or above property in the U.S. and Canada strongly preferred
  • strong working knowledge of the U.S. and Canada Topline disciplines strongly preferred
  • strong working knowledge of the U.S. and Canada Openings and Transitions process strongly preferred
  • experience with large-scale business transformation, strongly preferred in hospitality
  • strong personal leadership, organizational, relationship-building, and negotiation skills
  • outstanding formal and informal presentation skills
  • self-starter with self-confidence, enthusiasm, and strong customer service orientation
  • demonstrated ability to develop and execute a complex and comprehensive communications and change management plan
  • demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity
  • experience working in or on behalf of a large-scale, global enterprise strongly preferred
  • excellent written and oral communication skills
  • experience developing clear, concise, and logically written business communications
  • ability to gain a clear understanding of an initiative and represent it to various constituencies across the organization
  • ability to work effectively in a complex, service-intensive, deadline-driven environment
  • ability to work with and influence cross-functional teams in a matrixed organization
  • ability to build strong relationships to leverage information and insights across key groups
  • ability to inspire confidence in senior management and to be recognized for stakeholder engagement, change management and deployment leadership
  • ability to be detailed oriented, while maintaining alignment with broader organization objectives
  • ability to juggle multiple projects and many stakeholders
  • basic project management skills
  • ability to complete deliverables with high quality and up to established standards
  • proficiency with Microsoft Word, Excel, PowerPoint, and Teams applications

Nice to have:

  • experience with Smartsheet to streamline project management and collaboration
  • experience with email distribution tools such as Salesforce Marketing Cloud
What we offer:
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical coverage
  • dental coverage
  • vision coverage
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave
  • paid sick leave
  • PTO balance
  • minimum of 9 holidays annually

Additional Information:

Job Posted:
October 30, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Flex Director, Change Management + Communications, Business Transformation Office

New

FLEX Senior Manager, Change Management and Communications

The Senior Manager, Change Management and Communications will be responsible for...
Location
Location
United States , Bethesda
Salary
Salary:
53.07 - 71.73 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-7+ years’ of relevant professional experience (change management, stakeholder engagement, communications or deployment strongly preferred)
  • 4-year degree from an accredited university in Communications or related major
  • Experience translating complex topics, concepts, business strategies and data into clear, concise and compelling communications
  • Possess exceptional written and oral communication skills
  • Experience developing associate-facing communications or demonstrated ability to adapt, develop and deliver upon communication needs
  • Strong personal leadership, organizational, relationship-building and negotiation skills
  • Self-starter with confidence, enthusiasm and strong customer service orientation
  • Ability to be detailed oriented, while maintaining alignment with broader organization objectives
  • Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity
  • Ability to juggle multiple projects and many stakeholders
Job Responsibility
Job Responsibility
  • Assist with communications content creation, review + approval and distribution processes
  • Manage the drafting and review of communications for various stakeholder and audience groups, including General Manager and hotel associate communications, webinar decks, job aids and other creative assets
  • Continually monitor and improve the effectiveness (e.g., distribution, content management, readability) of communications
  • Support the Senior Director, Change Management and Communications, to ensure critical items and/or issues are communicated to impacted hotels effectively
  • Assist with the change readiness survey analysis, identifying key themes and insights and synthesizing findings to inform change communications
  • Partners with the Senior Director and colleagues to manage and maintain a comprehensive communications plan
  • Maintains and executes the communications plan working closely with Change Management + Communications, Continent, Deployment, Learning and other teams to meet defined success measures
  • Develops and coordinates required deliverables through a formal review process while adhering to style and quality guidelines and delivering against tight timelines (e.g., email communications, webinars, job aids, change readiness survey analysis, etc.)
  • Develops and supports execution of change communications deliverables, including – but not limited to – webinars, email messages, PowerPoint presentations, job aids, change guides, etc.
  • Develops targeted communications for associates describing change, rollout measurements and milestones
What we offer
What we offer
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave (for full-time positions)
  • paid sick leave
  • PTO balance
  • minimum of 9 holidays annually
  • Fulltime
Read More
Arrow Right

Regional Director, People Partner - EMEA

We are seeking a Head of EMEA People Business Partner to join our Global People ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
addepar.com Logo
Addepar
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An experienced People Business Partner ideally with prior experience leading people strategy in the EMEA region
  • Strong background supporting or operating within a U.S.-headquartered company, with comfort navigating global decision-making, time zones, and cultural alignment
  • Skilled in coaching, organizational design, performance and talent development, change management, workforce planning, and employee relations
  • Able to flex between strategic work and hands-on execution, particularly in fast-scaling or lean environments
  • A collaborative builder with strong relationship skills, excellent judgment, and a people-first mindset
  • Adept at using data and insights to shape talent decisions and influence senior stakeholders
  • Experienced in supporting geographically distributed teams and operating with a high degree of agility and independence
  • A confident, clear communicator with excellent listening and influencing skills across diverse audiences and cultures
  • A high-EQ matrix leader capable of driving results through influence rather than just direct authority
  • Deep knowledge of European labor relations, including experience navigating Works Councils, trade unions, or localized employee representative bodies
Job Responsibility
Job Responsibility
  • Regional Strategy Execution: Act as the primary advisor to EMEA leaders. Partner with Global PBPs to localize workforce plans and operationalize global org designs, ensuring headcount growth is feasible within local markets
  • Regional Governance & Policy: Act as the primary architect for EMEA-specific policies (benefits, handbooks, and compliance), reducing dependency on US-centric processes while maintaining global brand alignment
  • HR Harmonization: Lead the alignment of practices across the UK, Poland, Switzerland, and Dubai to ensure operational efficiency and a consistent employee experience
  • Matrix Leadership & Collaboration: Provide dotted-line leadership to regional TA, Talent Development, and People Operations teams. Partner with Global Centers of Excellence to ensure programs (Comp, Performance Management) are executed in-region effectively
  • Change Management & Transformation: Lead complex regional efforts, such as site expansions or org redesigns, with a thoughtful, employee-centric approach
  • Culture & Engagement: Drive localized engagement strategies and action planning to sustain a values-aligned culture across diverse EMEA offices
  • Compliance & Employee Relations: Ensure all practices meet local labor laws (including Works Council/Union considerations) and manage regional ER issues in partnership with Legal
Read More
Arrow Right
New

Plumber

At Qualis as a Plumber you will be undertaking a range of Plumbing activities to...
Location
Location
United Kingdom , Loughton
Salary
Salary:
32000.00 - 36000.00 GBP / Year
qualisgroup.com Logo
Qualis Group Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Substantial experience in the building industry to acquire the skills and techniques of your specialised trade and a secondary trade
  • City and Guilds qualification up to (NVQ level 3) or relevant experience in one trade and others
  • Holder of relevant current construction skills certification scheme CSCS site operative card
  • Full driving licence as a work van will be provided
  • Demonstrate a good understanding of safeguarding issues commensurate with the role
  • A satisfactory DBS check is required as part of this role
Job Responsibility
Job Responsibility
  • Carry out works safely on Hot and cold-water systems
  • Have good knowledge with Vented and Unvented systems using direct and indirect methods
  • Be able to diagnose faults on drainage systems including both above and underground
  • Repair and replacement of all aspects of Plumbing including all sanitary fittings
  • Have good knowledge of Legislation, Building Regulations and British Standards
  • Have a sound knowledge of Health and Safety requirements and abide with the Health & Safety regulations, ensuring all work practices are safe. This includes carrying out risk assessments, reporting bad practice and dangerous occurrences to your supervisor
  • Have a knowledge of Electrical principles, and good knowledge of Legionella
  • Be able to recognise trace heating and able to undertake “secondary trade” skills as required
  • Maintain impress van stock of materials including recording usage on handheld device
  • Use the delivery service and “Pod” assigned to you, to replenish your impressed stock, while minimising travel and downtime. In addition, specify and order specialist materials where required to complete task whilst minimising wastage
What we offer
What we offer
  • Opportunity to earn a performance related cash bonus of up 15% of salary
  • Pension scheme contributions set at 7% of salary
  • Life Insurance cover at 4 x your annual salary
  • Private healthcare
  • 25 days a year holiday, plus bank holidays and 3 days Christmas Closure
  • Fulltime
Read More
Arrow Right
New

Trainee Telecoms Assistant Project Manager

The Trainee Telecoms Assistant Project Manager will support the delivery of wire...
Location
Location
United Kingdom , Southampton
Salary
Salary:
23809.00 - 25000.00 GBP / Year
mjquinn.co.uk Logo
MJ QUINN INTEGRATED SERVICES LTD
Expiration Date
March 31, 2026
Flip Icon
Requirements
Requirements
  • Core GCSEs (or equivalent) including English and Maths
  • A‑level(s) or equivalent Level 3 qualification (e.g. BTEC, NVQ Level 3, T-Level) in any subject
  • Strong computer skills (Excel, SharePoint, reporting tools, document control)
  • Excellent organisational, coordination, and communication skills
  • A proactive attitude with a growth mindset, willing to learn and take on increasing responsibility
  • Ability to build good working relationships and communicate clearly with subcontractors, customers and internal teams
  • High attention to detail and ability to keep documentation and systems accurate and up to date
Job Responsibility
Job Responsibility
  • Coordinate with subcontractors to deliver decommissioning works safely and effectively
  • Organise access, RAMS, permits, logistics and documentation needed for site works
  • Support the Project Manager in tracking progress, risks, costs, and timelines across work packages
  • Create, update, and own Construction Phase Health & Safety Plans (CPHSP)
  • Ensure all safety documentation is accurate, compliant, and provided to subcontractors on time
  • Promote safe working practices and ensure compliance with relevant H&S standards
  • Maintain project plans, trackers, and internal tools to ensure real-time accuracy
  • Update external customer tools/portals where required
  • Gather data on costs, time, and performance to support commercial and progress reporting
  • Act as a point of contact for subcontractors for day-to-day coordination
What we offer
What we offer
  • 33 days including Bank Holidays
  • Standard Benefits Package
  • Fulltime
Read More
Arrow Right
New

Stores Operative

Your role will include: Assists in the execution of perpetual inventory stock co...
Location
Location
United Kingdom , Brierley hill
Salary
Salary:
25000.00 GBP / Year
mjquinn.co.uk Logo
MJ QUINN INTEGRATED SERVICES LTD
Expiration Date
March 27, 2026
Flip Icon
Requirements
Requirements
  • Experience as a store Operative in relevant field
  • Effective Communication Skills
  • Commercial Awareness
  • Excellent Planning and Organisation skills
  • Driving Performance
  • Self-Management
Job Responsibility
Job Responsibility
  • Assists in the execution of perpetual inventory stock counting / inventory accuracy checks
  • Implements and maintains general house-keeping processes to ensure a safe and clean working environment
  • Assist in the unloading and checking of all kit from any leavers
  • ensuring items are quarantined before being disposed of, retain for spares, repaired, and return to stock or utilised for the preparation of full kits
  • Assist in ensuring the fulfilment of all in-field stores requests in a timely, accurate and cost-effective manner
  • Assist in the management of transfer and collection of assets to/from 3rd party suppliers for hire, repair, maintenance, and service requirements
  • Assist in the checking in of vehicles from leavers and the preparation of said vehicles for return, re-use, or sale
  • Assist in the identification, escalation, and management of risk to the resource strategy plan based on tooling and material availability
What we offer
What we offer
  • 33 days holiday
  • Medicash Scheme
  • Pension Scheme
  • Gym & Retail Discounts
  • X2 Life Assurance
  • Cycle to work scheme
  • Fulltime
Read More
Arrow Right
New

Labourer

Join Qualis as a Labourer in Loughton: be part of a friendly team, support trade...
Location
Location
United Kingdom , Loughton, Essex
Salary
Salary:
25500.00 - 27000.00 GBP / Year
qualisgroup.com Logo
Qualis Group Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in the building industry to acquire the skills and techniques required for this role
  • Full driving licence
  • A satisfactory DBS check is required as part of this role
  • Experience of fast paced, maintenance and repair environment
Job Responsibility
Job Responsibility
  • Carry out general labouring duties in a competent manner with the completion of works being to an acceptable standard, including undertake “secondary trade” skills as required
  • Clearance of furniture carpets and general household rubbish from properties (including trade rubbish)
  • Cleaning and washing of cupboard units, drawers, worktops, floors, windows and bathroom suites in connection with void properties
  • Loading of vehicle and transporting & disposing of waste material to designated dumping zones accordingly
  • Complete and retain all Waste Transfer Notices and collection of materials/plant from suppliers and deliver to site
  • To work in conjunction with other trades and carry out various straight forward maintenance tasks including FRA works
  • Climbing to heights and conducting work while properly using safety restraints
  • Carry out job reports and take photos for each order issued via the PDA
  • Use the delivery service and “Pod” assigned to you, to maintain and replenish your impressed stock, while minimising travel and downtime
  • Ensure standby log sheets, material orders, vehicle checks, annual leave requests are all completed through our systems and in line with our policies
What we offer
What we offer
  • Pension scheme contributions set at 7% of salary
  • Life Insurance cover at 4 x your annual salary
  • 25 days a year holiday, plus bank holidays
  • Fulltime
Read More
Arrow Right
New

Recruitment Administrator

To provide efficient, accurate, and professional administrative support to the R...
Location
Location
United Kingdom , Knowsley, Liverpool
Salary
Salary:
24784.50 - 26000.00 GBP / Year
mjquinn.co.uk Logo
MJ QUINN INTEGRATED SERVICES LTD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Professional and approachable
  • Strong problem-solving skills with a proactive approach
  • Able to maintain confidentiality when handling sensitive information
  • Works well in a fast-paced environment and adapts to changing priorities
Job Responsibility
Job Responsibility
  • Schedule Suitability questionnaire calls
  • Act as the first point of contact for candidate and subcontractor queries
  • Maintain accurate records within files
  • Review eligibility documents for both employees and subcontractors
  • Collect, verify, and maintain all subcontractor paperwork
  • Liaise with subcontractor onboarding team to obtain missing or updated documents
  • Send and verify Disclosure barring services
  • Issue New starter pack, contracts, and new starter packs
  • Coordinate start dates and onboarding schedules for employees and subcontractors
  • Ensure all recruitment and compliance checks are completed before engagement begins
What we offer
What we offer
  • 33 days holiday including Bank Holidays
  • Standard Benefits Package
  • Fulltime
Read More
Arrow Right
New

Lead Gardener

Lead a friendly gardening team delivering high-quality grounds maintenance acros...
Location
Location
United Kingdom , Loughton, Epping region
Salary
Salary:
29000.00 - 33000.00 GBP / Year
qualisgroup.com Logo
Qualis Group Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to communicate effectively with work colleagues and be courteous to members of the public
  • Ability to maintain an effective and professional approach at all times
  • Enthusiasm for the work and a positive ‘can do’ attitude
  • Ability to prioritise work and give instruction to members of your team
  • Be capable of providing written feedback to team members and supporting senior staff colleagues as required
  • Ability to use IT & mobile phone apps for recording working routes and rounds
  • To be physically fit and use equipment requiring agility, strength and dexterity
  • Ability to work outside in all weathers
  • Good time keeping skills and ability to provide consistent attendance
  • To be willing to accept flexible work patterns and duties as required
Job Responsibility
Job Responsibility
  • To deliver excellent customer focused services, resulting in high levels of customer satisfaction
  • To lead a gardening team undertaking general grounds maintenance duties and horticultural operations as required including but not exclusively grass cutting, hedge trimming, shrub pruning, weeding, chemical applications
  • To drive and maintain vehicles, machinery and tools as required and report any damage or malfunction
  • Ensure that the work of the service is high quality and ensure that relevant health and safety guidelines and safe working methods are always observed and in accordance with our policies and procedures
  • Achieve relevant performance targets are met, and activities are completed on time, to the correct quality
  • To conduct team member performance reviews, facilitate regular 1-2-1 meetings with team members, and manage return to work processes to support employee development and address performance and wellbeing issues. Logging all data on relevant HR system
What we offer
What we offer
  • Opportunity to earn a performance related cash bonus of up 15% of salary
  • Pension scheme contributions set at 7% of salary
  • Life Insurance cover at 4 x your annual salary
  • Private healthcare
  • 25 days a year holiday, plus bank holidays
  • Fulltime
Read More
Arrow Right