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Flemish speaking collection advisor

https://www.randstad.com Logo

Randstad

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Location:
Greece , Athens

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

1600.00 EUR / Month
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Job Description:

Are you native or near native in Flemish? Would you consider helping customers to get out of financially challenging situations as a chance to make a difference? Do you stay cool under pressure trying to provide the best possible solution for a client? If you were born in the Flemish part of Belgium but you are currently live in Greece, then the position of Flemish speaking Collection Advisor might just for you! We are currently seeking a motivated and client-centric Flemish speaker to join a newly established Credit Management Services center in Greece.

Job Responsibility:

  • Be at the forefront of the business, operating via telephone/chat/email to support customers located in the Netherlands
  • Establish positive engagement with the customers, build relationships and demonstrate fair treatment
  • Conduct affordability assessments in order to fully understand each customer's financial situation and, when needed, set up reasonable repayment plans
  • Provide guidance to customers on the availability of free money advice
  • Maintain system notes, ensuring records of calls are complete, accurate, professional and a true reflection of the conversation

Requirements:

  • Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base
  • Service oriented and problem solving mindset
  • Patience and calmness in all situations
  • Ability to work both independently as well as a member of a team
  • A native or a near-native level of Flemish
  • Adequacy in English
  • PC literacy

Additional Information:

Job Posted:
February 13, 2026

Expiration:
December 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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