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Leads development and implementation of a multi-year technical and operational strategy for Discovery Senior Living's fleet of over 700 buses and automobiles. Responsibilities include sourcing, financing, licensing, contract/data management, reporting/analysis, safety, compliance, vehicle fuel/maintenance, cost control, capacity utilization, service performance and inventory/asset management. Supervises Fleet Manager positions, focused on customer service and data accuracy.
Job Responsibility
Lead technical transformation strategies for fleet
Collaborate with a leading fleet platform (ie Element, Wheels or eFleet) and internal/external stakeholders to develop hierarchy, structure, applications, operational processes, financials and reporting
Anticipate and manage change, current v/s future input and workload for disparate stakeholders
Benchmark fleet operational performance, then drive costs down, service, quality, safety and regulator compliance levels up, while streamlining stakeholder engagement and communication flow
Design and manage technical project development tactics that support operational performance and optimization
Supports collaborative engagement with stakeholders (Ops, Legal, Risk, Tech Partner, Capital Partners, Finance/Acct, etc.)
Manage vehicle lifecycle, including requisition, approval, lease/buy, license, title, registration, insurance, maintenance, repair, lease buy back and disposition for 700+ current vehicles tied to 360+ senior living communities across the US
Build and analyze datasets on fuel, maintenance, routing, service, and capacity utilization
Design and deliver technology and process training for field operations leadership
Lead annual budgeting and sourcing strategies, leveraging our buying power
Responsible for end to end contract and data management at the vehicle level, including requisitions, contract red lines, quotes, titles, registrations, permits, powers of attorney, bills of sale, auction quotes, vehicle photo, milage and current descriptions of condition
Support mergers, acquisitions and divestitures (and the vehicles tied to those communities)
Ensures all vehicles are titled, licensed, and insured in accordance with local and state regulations
Manages Federal DOT and California Public Utilities Commission's Z permit process
Supervises Fleet Manager to ensure customer service and data accuracy
Other duties as assigned
Requirements
Bachelor's degree in business, IT or related field, or similar Military Logistics leadership experience
Three years of combined experience leading Implementation, optimization and management of Fleet Technology (Element, Wheels or eFleet preferred)
Fleet analysis, cost control, service performance, routing efficiency and asset utilization
Vehicle lifecycle management
Contract management and database design
100+ vehicles in multiple states
Designing and delivering field training
Fleet PCard administration and data mining for fuel and maintenance
One-year supervisory experience in the Fleet management function
Expert level knowledge of Excel
Working knowledge of Federal DOT regulations
Working knowledge of vehicle insurance programs
Knowledge of senior living industry a plus
Knowledge of California Z Permit process is a plus
Must possess excellent written and verbal communication skills utilizing the English language
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, Residents, and the general public
Ability to speak effectively before groups of Residents or Team Members of organization
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Expert level MS Excel and Word skills
Expert knowledge of fleet technology software (Element, Wheels or eFleet preferred)
Must demonstrate an interest in working with a senior population
Interacts with guests, residents and staff in a courteous and friendly manner
Demonstrates leadership skills
provides leadership by exhibiting confidence in self and others
inspires and motivates others to perform well
Supports organization's goals and values
Balances team and individual responsibilities
Provides leadership by exhibiting confidence in self and others
inspires and motivates others to perform well
Must be detail oriented and complete tasks accurately
Must possess excellent organizational skills
Must display strong team-working skills
Must demonstrate positive client service attitude
Must be able to work on multiple tasks and be able to work with frequent interruptions
Must demonstrate good judgment, problem solving and decision-making skills
Is able to make good decisions based upon a mix of analysis, wisdom, experience and judgment
Must be able to speak in public to groups
Ability to delegate assignments to the appropriate individuals
Nice to have
Knowledge of senior living industry a plus
Knowledge of California Z Permit process is a plus