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Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver.
Job Responsibility:
Oversee Market Fleet Readiness: Ensure the Waymo fleet is ready for service and align with performance goals and standards for the market.
Lead and Support Diagnostic Technicians: Guide and manage a team of diagnostic technicians, setting priorities and ensuring effective task execution.
Manage Vendor Support and Accountability: Provide daily support to vendors, ensuring compliance with operational standards and driving accountability for performance.
Maintain Fleet Health and Readiness: Implement strategies to keep the fleet healthy and ready for Ride-Hail services, proactively identifying and resolving issues with internal and external teams and vendors.
Monitor Fleet Health and Implement Corrective Actions: Collaborate with diagnostic technicians and monitor fleet health, implement necessary corrective actions, and support vendor operations.
Ensure Operational Efficiency and Reporting: Maintain consistent adherence to established processes and provide performance updates and insights to Fleet Manager and Head of Global Fleet Readiness.
Requirements:
5+ years of experience in a commercial operations and logistics role with a focus on fleet readiness initiatives
Proven ability to drive the execution of daily operational tasks, while ensuring operational efficiency
Demonstrated experience in managing multiple projects simultaneously while ensuring timely delivery and quality outcomes
Strong verbal and written communication and interpersonal skills, with the ability to work effectively with cross-functional teams, external partners and executives
Excellent analytical skills with the ability to interpret data to identify gaps and make informed decisions
Nice to have:
Relationship Building: Ability to build and manage relationships, engage in-person, and foster cross-functional communication and alignment.
Coaching & Leadership: Strong leadership skills with the ability to clearly communicate vision, set objectives, and provide timely guidance to enhance team knowledge.
Strategic Decision-Making: Skilled in analytical and critical thinking, problem-solving, risk assessment, management, and long-term planning and prioritization.
Proactive Problem Solving: Expertise in proactively identifying potential challenges, planning remediation steps, and developing risk mitigation strategies.
Vision & Values: Capability to lead and manage by setting and communicating a clear vision, inspiring teams, and aligning the team to organizational goals.
Team Motivation: Proven ability to motivate teams towards common objectives.
What we offer:
discretionary annual bonus program
equity incentive plan
generous Company benefits program
top-notch medical, dental and vision insurance
mental wellness support
gym membership
special wellness programs
competitive compensation
bonus opportunities
equity
employees provident fund
lots of other perks and employee discounts
flexibility to work from another location for four weeks per year
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