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Fleet Readiness Lead

Japan, Tokyo · Job Posted March 22, 2026
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Job Description

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver.

Job Responsibility

  • Act as the primary point of contact for partner-led fleet service operations, cultivating strong, collaborative relationships and ensuring alignment with Waymo’s operational standards, policies, and strategic objectives
  • Facilitate the exchange of insights and best practices between Waymo’s operations and partner’s, fostering continuous fleet health and workshop efficiency improvements
  • Establish and scale initial fleet service, maintenance, and repair operations in new markets
  • Guide and manage a team of diagnostic technicians, setting priorities and ensuring effective task execution
  • Partner with Operations leads to guarantee cross-market operational consistency and robustly deploy procedural and technological changes
  • Provide performance updates and insights to Operations leadership which drive improvement and ensure accountability

Requirements

  • Bilingual - competent speaking and writing both Japanese and English
  • 5+ years of experience in a commercial operations and logistics role with a focus on fleet readiness initiatives
  • Proven ability to drive the execution of daily operational tasks, while ensuring operational efficiency
  • Demonstrated experience in managing multiple projects simultaneously while ensuring timely delivery and quality outcomes
  • Strong verbal and written communication and interpersonal skills, with the ability to work effectively with cross-functional teams, external partners and executives
  • Excellent analytical skills with the ability to interpret data to identify gaps and make informed decisions

Nice to have

  • Ability to build and manage relationships, engage in-person, and foster cross-functional communication and alignment
  • Strong leadership skills with the ability to clearly communicate vision, set objectives, and provide timely guidance to enhance team knowledge
  • Skilled in analytical and critical thinking, problem-solving, risk assessment, management, and long-term planning and prioritization
  • Expertise in proactively identifying potential challenges, planning remediation steps, and developing risk mitigation strategies
  • Capability to lead and manage by setting and communicating a clear vision, inspiring teams, and aligning the team to organizational goals
  • Proven ability to motivate teams towards common objectives

What we offer

  • Top-notch medical, dental and vision insurance
  • Mental wellness support
  • Gym membership
  • Special wellness programs
  • Competitive compensation
  • Bonus opportunities
  • Equity
  • Employees provident fund
  • Perks and employee discounts
  • Flexibility to work from another location for four weeks per year
  • On-site or hybrid work model
  • Remote working opportunities
  • Paid time off
  • Bereavement, sick, and parental leave

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