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Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. In this hybrid role, you will report to the Head of Fleet Development & Service Quality.
Job Responsibility:
Design, manage, and report on complex cross functional Fleet Operations initiatives
Partner with OEMs to manage vehicle service, maintenance, and warranty programs for new Waymo platforms
Identify and execute on opportunities to improve efficiency and reduce cost in Waymo’s service and maintenance operations
Partner with product and engineering teams to guide systems and technology development that evolves our operational and commercial capabilities
Deploy innovative Fleet Operations workflows and automations that create capacity and ensure quality
Develop colleague’s program management tools and skills
Requirements:
BA/BS degree in related technical subject (e.g. engineering, manufacturing, or automotive)
and/or an MBA with practical experience in an automotive sector
5+ years of experience in a combination of project management, operations management, or program management in the automotive industry
Strong organizational skills and the ability to manage multiple projects simultaneously while ensuring timely delivery and quality outcomes
Strong verbal and written communication skills, and the ability to effectively present technical content to leadership
The ability to manipulate, interpret, and analyze large data sets using Google Sheets, Excel, Tableau, and/or other similar tools
Nice to have:
Experience in the fleet management, service and maintenance, or automotive aftersales / aftermarket sectors
The ability to understand and analyze legal contracts
Familiarity with SQL, R, or other analytics languages
Familiarity with Apps Script or similar scripting and automation tools
What we offer:
discretionary annual bonus program
equity incentive plan
generous Company benefits program
top-notch medical, dental and vision insurance
mental wellness support
gym membership
special wellness programs
competitive compensation
bonus opportunities
equity
employees provident fund
perks and employee discounts
flexibility to work from another location for four weeks per year