Fleet Operations Manager, Autonomous Vehicles Job at avis budget group (Dallas)

Job Description

Here at Avis Budget Group, you’ll be joining a team of 25,000 driven people performing with purpose. Together, we’re moving the future of transportation forward through innovative, customer-focused solutions. Our culture is performance-driven — we encourage and support each other to be at our best through leadership, training, tools, and rewards. We’re proud to make a positive difference in the lives of our colleagues, customers, and the communities where we operate. Leveraging its core strengths in large scale fleet management, Avis Budget Group has entered into a strategic partnership with the leader in self-driving technology, to launch and scale a fully autonomous ride-hailing service in Dallas. This new strategic partnership reflects the Company’s ambition to grow beyond travel and actively shape the future of mobility. Sound your speed? Come join our family. As the Fleet Operations Manager, AV Fleet you will oversee daily fleet operations for autonomous ride-hailing vehicles. Your work will focus on leading a team to ensure operational excellence in servicing, cleaning, charging, and calibration of autonomous vehicles. The Fleet Operations Manager ensures that all vehicles meet readiness, safety, and quality standards while maximizing fleet utilization (uptime) while ensuring customers in the Dallas market have access to clean and ready autonomous vehicles when needed.

Job Responsibility

Lead all aspects of fleet servicing, including, but not limited to, cleaning, charging, and calibration for the autonomous ride-hail vehicles to ensure readiness, safety, and compliance with established standards
Maintain oversight of vehicle dispatch, movement, and staging within the applicable location to maximize fleet uptime and availability
Oversee diagnostics to identify and address “no hail” states, coordinating remote actions or on-site fleet response teams to restore serviceability
Direct daily operations within the applicable locations, optimizing resource allocation and workflow efficiency to achieve performance, productivity, and uptime goals
Manage a team of Fleet Associates, Lot Coordinators, and related staff to ensure high service levels and continuous improvement
Develop, communicate, and implement daily operational plans consistent with ABG and the partner’s business objectives
Forecast, budget, and manage key operational metrics (including, but not limited to, fleet utilization, labor productivity, turnaround times, and material costs)
Conduct data analysis to drive continuous process improvement and reduce downtime
Collaborate with the partner’s product, engineering, IT, and other departments to prioritize the workload to accomplish the needs of the business
Partner with ABG operations, IT, facilities, procurement and other departments to leverage scale and expertise
Manage and maintain vendor relationships and workload assignment, ensuring established service levels and standards are met and that all vendor management policies and procedures are followed
Assist with all areas of the employee lifecycle including hiring, onboarding, training, recognition, motivation, development and performance management to enable a high-performance culture
Manage all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate
Provide a safe work environment by ensuring all safety policies and practices are followed and maintained, partnering with Safety where appropriate

Requirements

Bachelor’s degree preferred (or equivalent in education, training or experience)
2+ years of progressive experience in related field (rental car, logistics, fleet management, ride hail, mobility services or related service industries) of progressive operations and logistics management, including managing a team of people
Proven ability to lead teams in a fast-paced, high-volume operational environment
Excellent organization and prioritization skills, self-starter, able to work in a fast-paced environment with minimal supervision
Exceptional communication and leadership skills with the ability to influence cross-functional teams
Proficient in data analytics, forecasting, and problem-solving skills
Proficient knowledge of Microsoft Office suite of products, including Excel
Valid driver’s license, authorized to work in the United States and successful completion of pre-employment qualification checks
Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needs
Ability to sit, stand, walk, bend, reach, and move throughout the location for extended periods, as well as type, communicate clearly, and lift a minimum of 50 lbs with assistance
Ability to work in varying environments, such as indoors and outdoors
Willingness to travel to other market locations

What we offer

Competitive salary, eligible for short-term incentive plans
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
Community involvement opportunities

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Fleet Operations Manager, Autonomous Vehicles

Job Description

Job Responsibility

Requirements

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