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As the Fleet Operations Leader, Autonomous Vehicles, you will lead a team of people and be responsible for the performance of the servicing, cleaning, charging and calibration functions for autonomous ride-hail vehicles. Your work will focus on maximizing fleet utilization (uptime) and profitability while ensuring customers in the Dallas market have access to clean and ready autonomous vehicles when needed.
Job Responsibility:
Own the P&L for the service and calibration operations for the Market
Develop, implement and communicate standard operating plans to maximize fleet utilization (uptime) to business and company guidelines, directing and controlling the servicing, cleaning, charging and calibration of autonomous ride-hail vehicles, to meet regulatory, safety and performance standards
Responsible for directing, managing and controlling activities performed by the Depot Managers, Fleet Specialists, Lot Coordinators and other applicable roles to ensure efficient delivery of client expectations
Manage performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for servicing, cleaning, charging and calibration, including, but not limited to, uptime, associate productivity, response time, and quality metrics
Forecast, budget and manage key financial drivers including, but not limited to, S&W per day, revenue per unit, transactions, utilization, and material cost
Perform detailed quantitative and qualitative data analysis to generate strategic and tactical decisions to implement continuous process improvements to maximize fleet and reduce off-grid time
Partner with the respective Depot Fleet Maintenance Leader and Managers, and/or the partner’s product, engineering, IT, and other departments to prioritize the workload to accomplish the needs of the business
Partner with ABG operations, IT, facilities, procurement and other departments to leverage scale and expertise
Oversee, manage and maintain vendor relationships and workload assignment, ensuring established service levels and standards are met and that all vendor management policies and procedures are followed
Manage all areas of the employee lifecycle including hiring, onboarding, training, recognition, motivation, development and performance management to enable a high-performance culture
Manage all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate
Provide a safe work environment by ensuring all safety policies and practices are followed and maintained, partnering with Safety where appropriate
Requirements:
Bachelor’s degree preferred (or equivalent in education, training or experience)
Minimum 5 years’ experience in related field (rental car, logistics, fleet management, ride hail, mobility services or related service industries) of progressive operations and logistics management, including managing a team of people
Demonstrated exceptional teamwork and collaboration skills with a successful track record working in highly matrixed environments
Excellent organization and prioritization skills, self-starter, able to work in a fast-paced environment with minimal supervision
Strong financial acumen and forecasting skills
Familiarity with depot operations and vehicle readiness
Strong written and oral communication skills
Proficient in data analytics and problem-solving skills
Excellent employee leadership, talent management and delegation skills
Proficient knowledge of Microsoft Office suite of products, including Excel
Valid driver’s license, authorized to work in the United States and successful completion of pre-employment qualification checks
Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needs
Willingness to travel
What we offer:
Competitive salary, eligible for short-term incentive plans
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more