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The Fleet Manager - Fleet Management Program (FM FMP) is responsible for the overall productivity, performance, and satisfaction of their assigned carriers. The FM FMP will accomplish this through ongoing review of key performance indicators, followed by active participation in strategies to positively affect results. The FM FMP is expected to address issues that go beyond the scope of regular daily activity. Must be well organized, an excellent communicator and have a keen sense of timeliness in prioritizing personal and fleet management program activities.
Job Responsibility
Ensure assigned fleet capacity is fully optimized in the best interest of both the carrier and Bison Logistics, with a focus on maximizing miles per truck and meeting or exceeding utilization targets
Actively manage day-to-day carrier trip execution and resolve issues to support a positive carrier experience and maximize miles
Maintain a clear understanding of all tractor availability to ensure planning teams capture full capacity
Monitor daily and future truck availability to proactively address gaps
Collaborate with carriers and Bison OTR teams to minimize downtime related to breakdowns
Proactively assign freight through the planning group and outbound planning tools, including advance outbound and reload planning
Develop plans in alignment with Bison Highway Planning Standards, ensuring they are achievable, productive, and meet customer requirements
Participate in carrier selection for dedicated runs and scheduled departures
Manage the overall carrier performance in alignment with company policies, procedures, and contractual expectations
Build and maintain strong working relationships with carrier contacts, including dispatch and ownership
Resolve planning and customer service issues in a timely manner
Address maintenance concerns and coordinate resolutions
Support and escalate carrier pay-related issues as needed
Act on additional retention-related matters
Participate in special projects and continuous improvement initiatives
Support freight brokerage activities as needed
Contribute to additional programs and cross-functional efforts
Perform other related duties as assigned
Requirements
1-3 years experience in transportation, logistics, fleet management, or a related role
Experience working with carriers, dispatch, or load planning is an asset
Strong leadership skills with the ability to mentor and coach
Excellent communication skills
Ability to realize sense of timeliness in prioritizing personal and fleet activities
Strong organizational skills with a clear sense of urgency about planning and executing work
Ability to maintain composure, effectiveness and flexibility under pressure
Strong ability to adapt to varying situations
Exceptional problem-solving abilities
What we offer
Supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Engaging Wellness Program & extracurricular sports teams