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As a Fleet Allocator / Controller, you will play a crucial role in managing the efficient scheduling and operations of our Pick-Up and Delivery (PUD) fleet, ensuring the highest levels of service to our internal Freight, Warehousing, and Distribution customers. Shift hours for this role are 11:00 am to 7:00 pm.
Job Responsibility:
Fleet Scheduling: Efficiently plan and schedule pick-up and delivery runs through Orcoda to maximise fleet performance, ensuring punctuality and accuracy
Driver Coordination: Maintain constant communication with drivers, assisting with job allocation and ensuring accurate loading and timely deliveries
Regulatory Compliance: Monitor and ensure compliance with Dangerous Goods licenses, Driver Fatigue Laws, and all safety standards
KPI Monitoring & Reporting: Track and report on key performance indicators (KPIs), including missed pick-ups, return times, and overall fleet performance
Problem-Solving: Address any missed or delayed pick-ups, and implement corrective actions immediately. Handle special delivery requests and priority freight as required
Fleet Presentation & Safety: Ensure that the fleet is well-maintained, meets safety standards, and adheres to load restraint and fatigue management guidelines
Requirements:
Attention to Detail: Excellent planning abilities with strong attention to detail and the ability to work in a fast-paced environment
Communication Skills: Strong communication skills with the ability to delegate, lead, and collaborate with a wide range of stakeholders
Time Management: Exceptional time management skills and the ability to multitask effectively
Experience: Previous experience in the Transport and Logistics industry, particularly in fleet scheduling or dispatch, is highly desirable
System Proficiency: Experience using computerized dispatch systems and proficiency with Microsoft Office Suite
Fatigue & Compliance Management: Knowledge of NHVR Fatigue Management or BFM, Load Restraint Guidelines, and Dangerous Goods handling is highly regarded