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MJ Quinn is looking for a proactive and detail‑driven Fleet & Claims Administrator to join our busy Fleet department. This is a fantastic opportunity for someone with strong administrative skills who thrives in a fast‑paced environment and enjoys working with a wide range of internal teams, suppliers, and external agencies. In this role, you’ll play a key part in keeping our fleet operations running smoothly—maintaining accurate vehicle records, supporting compliance processes, coordinating maintenance, and assisting with insurance and claims administration. If you’re organised, confident communicating with others, and keen to develop your experience within fleet administration, we’d love to hear from you.
Job Responsibility:
Maintaining accurate vehicle records across digital and paper systems
Supporting day‑to‑day administrative tasks within the Fleet department
Managing the shared Fleet inbox and handling telephone enquiries professionally
Ensuring timely data entry and updates within the CRM system
Managing vehicle allocations, movements, and returns
Raising and processing purchase orders for fleet‑related costs
Administering fines and charges, including logging cases and supporting re‑charge processes
Liaising with suppliers to arrange vehicle servicing, repairs, and maintenance
Coordinating with office and field staff on fleet queries
Processing Notices of Intended Prosecution (NIPs)
Assisting with insurance claims, vehicle damage documentation, and recharges
Managing fuel cards, including issuing, updating records, and monitoring usage
Administering motor insurance, renewals, and claims
Logging and tracking fleet incidents such as accidents, damage, and near‑misses
Requirements:
Previous administrative experience, ideally within fleet, transport, logistics, or operations
Strong record‑keeping skills and confidence handling large volumes of data
Good working knowledge of Microsoft Office (Excel, Outlook, Word)
Confident communicator via phone and email
Experience using CRM systems or fleet management software
Understanding of basic fleet administration (servicing schedules, fuel cards, documentation)
Ability to manage multiple tasks with excellent attention to detail
Strong written and verbal communication skills
Good IT skills and ability to learn new systems quickly
Nice to have:
Experience administering fuel cards
Familiarity with processing fines, recharges, and NIPs
Understanding of vehicle compliance (MOT, tax, insurance, DVLA processes)
Experience raising purchase orders
Previous coordination with suppliers for vehicle maintenance
Experience with motor insurance administration and claims handling
Knowledge of incident reporting and investigation processes