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Starship Technologies is revolutionizing deliveries with autonomous robots. These robots are designed to deliver food, groceries, and packages across college campuses and neighborhoods in minutes. Starship has now completed millions of autonomous deliveries to date, traveled millions of miles and is currently doing more than 140k road crossings each day. Our contribution to society includes reducing congestion, and pollution, providing zero-emissions deliveries, increasing the quality of life for residents, empowering seniors and disabled people, and enabling affordable delivery for local businesses. We’re hitting records on an almost weekly basis. Now is an exciting time to join as we grow rapidly around the world! We are looking for excited, dynamic, tech-savvy team members to join our US Operations team. The seasonal position (August through May/June) of a Fleet Attendant requires you to help run the daily operations of an innovative food delivery service. The environment will be similar to a fast-paced restaurant/workshop while allowing you to plunge into a cutting-edge technological environment working directly with our autonomous robots. Fleet Attendants will execute start-of-day or end-of-day charging and cleaning of the robot fleet, repair robots throughout the shift, troubleshoot unexpected situations that may arise during the course of a delivery, and work effectively as a team to ensure exceptional results in the delivery service from vendors to customers.
Job Responsibility:
Cleaning and detailing of our robot fleet so that robots look great, inside and out
Responsible for operational service. You will be accountable for ensuring robots are in service, sanity and fully charged. You’ll deploy the robots to or return from your service area as needed with clean liners and all necessary equipment
Transporting the robot to delivery areas by ebike or foot (which may include some occasional lifting of up to 70 lbs)
Perform weekly Merchant Preflights to understand any service-related issues, provide operational and general troubleshooting assistance related to Starship-provided devices, and act as a Starship brand representative while in this client-facing role
Assisting robots in unexpected situations across the campus, reporting any issues to the onsite team
Helping sustain the health of the robots through basic maintenance and troubleshooting both in the field and in the hub
Maintaining our hub-based warehouse and conducting regular inventories
Remote (online) training will be provided upon completion of hiring/onboarding for one week. Onsite training to follow after with a Robot Technician, Operations Manager, or a designated Trainer
Other duties as assigned
Requirements:
Excited to work with robots and technology
Interested to be part of something totally new and inspirational
Responsible and happy to be a representative of Starship
Independent, ready to take initiative in unexpected situations
Able to work independently indoors/outdoors
Excellent in spoken and written communication in English
It will be beneficial if you have experience working with electronics
Has the ability to use hand and power tools (screwdriver, Pliers, Torx, dremel, drill) or is willing to learn
Someone who has availability for weekend shifts, morning and/or evening shifts are highly preferred
Movement ability to frequent usage of wrists, hands and finger dexterity to movements such as constant typing, as well full-body exertion while wrangling the robot fleet
Occasional lifting of items with weight up to 70 lbs
Comfortable riding an ebike on various terrain
Nice to have:
Experience working with electronics
Ability to use hand and power tools (screwdriver, Pliers, Torx, dremel, drill) or is willing to learn
Availability for weekend shifts, morning and/or evening shifts are highly preferred
What we offer:
Summers off! This is a seasonal role! Having a seasonal position gives you flexibility to take time off during our off-season in the summer months of May through July
Opportunity to grow with a rapidly expanding company
Chance to be part of a potential next unicorn company!