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We are seeking a highly organized and detail-oriented Fleet Administrator for a contracted, hourly position to manage the operational logistics and compliance of our nationwide demo vehicle fleet. This role is critical in supporting our sales efforts by ensuring vehicles are deployed efficiently, maintained correctly, and tracked meticulously.
Job Responsibility:
Manage the entire lifecycle of demo fleet transfer requests to support nationwide sales activities
Collaborate with Sales Operations and Leadership to validate requests and gain final approval for all vehicle transfers
Manage the day-to-day logistics, including submitting transfer requests to the internal Logistics team and working directly with external Brokers to arrange vehicle transport
Confirm pick-up and drop-off timing and details, and send the Bill of Lading (BOL) to the receiving party (e.g., dealer or sales representative)
Update and maintain the Demo Fleet Tracker with accurate, real-time locations and statuses of all vehicles
Utilize vehicle telemetry/tracking software to gain insightful, accurate vehicle location data
Create, manage, and execute Trial Testing Agreements with the receiving party, ensuring all agreements are signed prior to vehicle drop-off
Collaborate with Harbinger Technical Program Managers (TPMs) to ensure demo vehicles are compliant for road use and equipped with the necessary and desired features for sales purposes
Analyze usage and prepare comprehensive reporting on demo fleet utilization. Provide strategic insights and guidance on the effectiveness of all deployments to drive efficiency
Generate and distribute a weekly fleet report summary on the usage and status of each demo vehicle
Log and communicate all vehicle issues that occur within the demo fleet to the Service and Customer Operations teams for immediate diagnosis and field repair
Note and track vehicle downtime in the fleet tracker and communicate updates to the receiving party
Collaborate with the Service team to schedule necessary service and maintenance on demo vehicles
Provide the Service team with current locations and planned durations for every vehicle to align with service needs and software update schedules
Requirements:
Proven experience in a logistics, fleet, or operations role, preferably supporting a national operation
Exceptional organizational skills and meticulous attention to detail
Strong verbal and written communication skills for coordinating with internal teams, external brokers, and sales representatives
Proficiency in tracking systems and generating operational reports (e.g., Excel, Google Sheets, or dedicated Fleet Management Software)
Ability to manage multiple priorities and deadlines simultaneously in a fast-paced environment
Nice to have:
Demonstrated ability to create and standardize operational processes and workflows
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