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We are seeking a detail-oriented and proactive Fleet Administration Specialist to join our team. This is an entry-level role into our Operations function and the successful candidate will be responsible for handling a variety of administrative tasks related to vehicle management, including managing vehicle registration documentation and taxation, updating and maintaining the DVLA portal, handling PCN (Penalty Charge Notice) administration and managing recall notices. This role requires excellent organisational skills, a strong attention to detail, and the ability to work efficiently both independently and as part of a team.
Job Responsibility:
Open and process daily incoming post, ensuring that all correspondence is directed to the appropriate departments or individuals
Perform general administrative duties as required to support the smooth operation of the office
Manage all aspects of Penalty Charge Notice (PCN) administration, including receiving, logging, and processing PCNs
Respond to queries related to PCNs, liaising with relevant team members and customers to resolve issues promptly
Ensure all vehicle registration documents are accurately maintained and updated
Manage the process of ordering vehicle records as required
Continual ensuring that fleet is taxed and compliant
Regularly update and maintain vehicle information on the DVLA portal
Monitor and manage recall notices, ensuring that they are communicated to the relevant parties and acted upon in a timely manner
Coordinate any necessary actions required to address recall notices
Provide administrative support to other teams with vehicle-related tasks, including document preparation, data entry, and information retrieval
Assist in the coordination of other logistical tasks as required
Requirements:
Previous experience in an vehicle/fleet administrative role is desired
Strong organisational and multitasking skills
Excellent communication skills, both written and verbal
Ability to work independently with minimal supervision
Strong attention to detail and a commitment to accuracy