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The Fleet Account Management team supports delivery service partners across Germany to ensure smooth, reliable, and scalable fleet operations on the Uber platform. The team works on operational performance, partner support, and continuous improvement initiatives across multiple cities. In this role, you will have a direct impact on partner success, courier experience, and overall marketplace reliability.
Job Responsibility:
Manage day-to-day relationships with a portfolio of fleet partners across multiple cities
Support partners in resolving operational issues and improving performance
Monitor key performance indicators (KPIs) and support performance improvement initiatives
Collaborate with internal teams to ensure smooth execution and partner alignment
Contribute to operational projects aimed at improving efficiency and partner experience
Requirements:
Business-level proficiency in German and fluency in English
2+ years of experience in management consulting, project management, or operations within a top-tier consultancy, tech company, large organization, startup, or similar environment
Strong ownership mindset with the ability to independently drive workstreams forward, demonstrating excellent planning, organization, and cross-functional collaboration skills
Advanced Google Sheets skills with the ability to analyze and interpret data effectively
Excellent written and verbal communication skills, with the ability to share information clearly with a wide range of stakeholders
Strong critical thinking skills, intellectual curiosity, and a demonstrated desire to learn and understand complex topics
Nice to have:
Data-driven project management skills and decision making mentality through excellent analytical thinking
SQL or other database/programming experience is a plus