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This position is responsible for preparing and cooking all food items as specified by recipes and company standards and in a manner to ensure the safety of guests and team. Performs all functions in accordance with applicable federal/state/local laws, gaming regulation, the mission and objectives of the Otoe-Missouria Tribe and the Otoe-Missouria Development Authority (OMDA).
Job Responsibility:
Prepare and cook all food items as specified by recipes and company standards
Ensure the safety of guests and team
Provide fast, friendly, professional, and responsive service to staff
Prepare and cook multiple orders
Maintain consistency of plate presentation and food quality
Assist in the flow and control of the food service line
Know menu items, daily specials, and floor plan to assist in delivery of food
Follow all recipes for best product results
Assist in all kitchen production and product manufacturing
Assist in products placement and rotation for all storage locations
Complete all requisitions as needed
Greet guest and team members eagerly upon arrival
Maintain a proactive guest service approach
Assist with guest questions regarding promotions, events, specials, areas, and locations of casino
Maintain attendance to ensure necessary coverage
Maintain Departmental log(s) noting any unusual occurrences, incidents, equipment failures, safety issues, disputes, etc.
Requirements:
Prior customer service in a fast-paced environment preferred
Must have excellent customer service/communication skills
Must maintain a neat and professional appearance
Micros experience is preferred but not essential
High school diploma or GED
At least six (6) months’ cooking experience in a restaurant preferred
Must be able to provide documents to show eligibility to work in the United States
Required to pass a drug test and obtain and maintain a gaming license from the Otoe-Missouria Gaming Commission
Otoe-Missouria Gaming Permit (may be required depending on property)