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Flagship Store Manager

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Ernest Jones

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Location:
United Kingdom , Thurrock

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are thrilled to be opening a brand-new Ernest Jones flagship store at Lakeside Shopping Centre in Thurrock—a bold, beautiful space designed to elevate the customer experience and showcase our exceptional jewellery and watch collections. This is a rare opportunity to play a pivotal role in bringing a new store to life from day one. As our Store Manager, you’ll have the unique chance to build and shape your own team, embed an inspiring culture, and create unforgettable moments for customers in one of the UK’s most vibrant retail destinations.

Job Responsibility:

  • Achieving the store's targets through promoting the sales culture instore
  • Building and inspiring a strong customer-first team
  • Ensuring compliance with company policies and procedures
  • Role modelling selling skills, coaching and inspiring the team through great leadership
  • Adopting a proactive approach to sales management
  • Consistent compliance with company instructions, policies and processes
  • Control of costs, payroll, shrinkage and expenses for the store
  • Overseeing the planning and organisation of operational activities within the store
  • Establishing excellent relationships with clients

Requirements:

  • An excellent track record of successfully achieving KPI's
  • Experience of holding accountability for managing the commercial performance of a store
  • Experience of leading store teams
  • Experience of target-setting and interpreting business data
  • An ability to inspire, coach and develop your team to maximise potential and performance
  • Proven track record of role modelling and consistently delivering amazing customer experiences
  • Clear passion for our products and ability to put yourself in our customers shoes
  • A competitive spirit
  • Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards
What we offer:
  • Competitive salary including sales incentives
  • Generous discount of up to 30% off our fabulous products from day one
  • An annual enhanced discount to celebrate the day you joined our team
  • Retirement Savings plans which offer flexibility in the way you save for the future
  • Immediate Life Assurance from day one
  • A minimum of 33 days holiday per year
  • Recognised qualifications, study support and structured career progression
  • Health and Wellbeing Scheme
  • Financial Wellbeing scheme
  • Give As You Earn scheme
  • Real Rewards - exclusive discounts on groceries, travel and leisure

Additional Information:

Job Posted:
May 14, 2026

Expiration:
May 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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