Flagship Store Manager Job at R&W (Montréal)

Job Description

Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.

Job Responsibility

Inspire and develop a high-performing team in a positive environment
Maintain an active presence on the sales floor to guide and motivate
Deliver an outstanding experience and prioritize customer satisfaction above tasks
Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth
Attract top talent, plan succession, and build a high-performing team through training and performance management
Manage inventory, compliance, and procedures
Demonstrate strong organizational, time management, prioritization, and multitasking skills
Maintain an appealing environment aligned with presentation standards
Optimize product displays to maximize sales and profitability
Act quickly in a dynamic environment by proposing creative, tailored solutions
Turn challenges into opportunities and contribute to continuous improvement
Foster a positive environment that encourages teamwork, collaboration, and employee engagement
Lead by example and ensure adherence to the dress code
Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs
Maximize sales and customer service by integrating omnichannel solutions

Requirements

3+ years of team management experience, ideally in fashion retail or equivalent
Demonstrated communication skills and team mobilization ability
Capability to be flexible and adapt in a fast paced environment
Strong organizational, planning and prioritization skills
Proven problem solving skills and decision making ability
Ability to maintain performance and quality under pressure
Sense of style and solid understanding of the fashion industry
Proficient in POS, ERP, ATS systems and Microsoft Office Suite
Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs
Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet)
High school diploma required

What we offer

Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance
Access a comprehensive benefits program designed to take care of you
Monthly Bonus: Attractive bonus potential to reward your efforts and outstanding performance
Opportunities for professional growth and career development
Tuition Reimbursement: Invest in your future with financial support for your education
Enjoy up to 70% off on your personal in-store purchases and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
Generous Referral Policy: Refer your professional network and earn rewards for every successful hire

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Flagship Store Manager

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