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Flagship Store Manager – Opticians

United Kingdom, London Employment contract · Job Posted May 28, 2026
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Job Description

Are you ready to lead a passionate team in a flagship store that makes a real difference in the community? At Boots, we’re looking for a dedicated Flagship Store Manager to join our flagship store in Central London. Here, you’ll have the opportunity to inspire your colleagues and deliver exceptional care to our customers every day.

Job Responsibility

  • Oversee the daily operations of our flagship store
  • Lead and motivate your team to achieve sales targets and deliver outstanding customer service
  • Implement strategies to enhance store performance and customer satisfaction
  • Manage inventory and ensure compliance with company policies and procedures
  • Foster a culture of inclusion and collaboration within the team
  • Drive continuous improvement and innovation in store operations

Requirements

  • Proven experience in a management role, preferably in an optical environment
  • Strong leadership skills with the ability to inspire and develop a team
  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer service
  • A proactive approach to problem-solving and decision-making

Nice to have

  • Experience in optics or clinical settings
  • Knowledge of the latest trends in optical retail
  • A background in training and developing team members

What we offer

  • Boots Retirement Savings Plan (up to 12% company contribution)
  • Generous employee discounts for you and a family member
  • Enhanced maternity/paternity/adoption leave pay
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

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