Fixed Wire Service Manager

Fixed Wire Service Manager- Midlands  Are you an experienced leader with a strong technical background in electrical fixed wire testing? Do you thrive on motivating teams, driving performance, and ensuring the highest standards of safety and service? If so, we’d love to hear from you. As a Fixed Wire Service Manager with phs Compliance, you will: Manage and monitor engineer activity, ensuring productivity targets and SLA compliance. Process PDA timesheets, verify site times, and oversee correct PDA usage. Monitor customer portal usage and address discrepancies in overtime and travel time submissions. Promote safe driving standards, review vehicle usage, and investigate poor driving practices. Manage employee absence, holidays, and sickness (short and long term). Conduct onsite audits (H&S, vehicle, technical) and provide training/support where needed. Oversee onboarding of new starters and probation reviews, ensuring leaver processes are followed. Champion diversity and inclusion across the workforce. We’re looking for someone who brings: Excellent technical knowledge of electrical testing and compliance services. Strong leadership skills to inspire and motivate teams. Logical decision-making ability and sound judgment. A solid understanding of Health & Safety in the workplace. Confident communication skills with clients and colleagues at all levels. In return for your commitment, you’ll receive: A Competitive salary with potential overtime (evenings/weekends). 23 days holiday (Plus bank holidays) Pension scheme. Fully maintained company vehicle (available for private use). Laptop, and company phone. All parking fees and work-related expenses covered. Technical support from our internal team. Access to PHS Perks (discounts, wellbeing helpline, online GP, and more). Ongoing career development opportunities. Qualifications & Experience required for Fixed Wire Service Manager : NVQ Level 3 or City & Guilds 2360/2330 Part 1 & 2 (or equivalent Level 3 SQV). City & Guilds 18th Edition qualification. AM2 City & Guilds 2391/2394 & 2395. IOSH Managing Safely (or willingness to achieve). Relevant industry qualifications. Level 3 management qualification (or willingness to work towards). Valid UK manual driving licence with 6 points or less Minimum 2 years’ experience managing a field team. Flexibility to work 40 hours per week, including evenings. Experience in electrical testing environments.