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Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s Market Operations COO Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience. We are recruiting for a program manager to lead multiple global initiatives across Fixed Income Middle Office, spanning FX, Spread, Rates and Treasury business lines. Initiatives will cover but not limited to regulatory, strategic re-architecture with a focus on reconciliation, risk and control and process improvement.
Job Responsibility:
Partner with operations to define and execute on target operating model
Responsible for the successful delivery of multiple projects and their alignment to business goals and target state
Execute established project management disciplines including the development of program governance and effective stakeholder management to drive planning and execution
Identify, prioritise and proactively manage dependencies, risks, exceptions and issues to resolution
Generate business requirements ensuring they are clearly documented and strategic in nature
Work with sponsors to ensure that there are measurable trackable, tangible benefits and associated KPIs
Work collaboratively with technology, ensuring there are clear delivery plans aligned to Operations strategic requirements and hold delivery plan owners to account
Manage testing work streams, drive User Acceptance Testing collaborating with internal and external teams where required
Develop and deliver presentations to Markets Operations and business management covering project / program status and plans
Contribute to the design and delivery of Operations training plans and materials, present training to small and large groups as required
Provide subject matter expertise for internal queries relating to appropriate projects
Lead, supervise, coach and develop more junior Markets Operations Program Execution team members
Requirements:
Bachelor’s/University degree
Strong working knowledge of global markets preferred
Proven track record of managing Process Transformation projects
Critical thinking and Strong analytical skills, with exceptional attention to detail
Strong interpersonal, influencing and organizational skills
Excellent verbal and written communication skills
Strong project management / business analysis skills
Strong knowledge of MS Excel and PowerPoint skills
JIRA experience a plus
Ability to lead and execute large front to back process reviews
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
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