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Fixed Access Performance Expert

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Vodafone

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Location:
Romania , Bucuresti

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Fixed Access Performance & Benchmarking Expert within the Group Network Fixed Access Engineering function, the individual will play a pivotal role in enhancing the stability and performance of Fixed Networks across eight European markets. This role involves leading performance benchmarking frameworks, designing and reviewing Key Performance Indicators (KPIs), and supporting dashboard development. The work directly contributes to improving customer experience and service quality, while promoting best practices and optimisation across Vodafone’s Fixed Access Networks.

Job Responsibility:

  • Lead root cause analysis of performance degradation across markets and network dimensions
  • Coordinate initiatives across European markets and vendors to resolve network issues and enhance customer experience
  • Design and review KPIs for Fixed Access Networks, ensuring alignment with customer-centric performance standards
  • Develop dashboards and reporting tools for Fixed Access Engineering teams
  • Drive automation and data correlation projects in collaboration with Big Data departments
  • Estimate and manage budgets for benchmarking, crowdsourcing, and probe-related projects
  • Promote best practices and quality standards across markets
  • Present performance insights to senior leadership and quality boards
  • Lead optimisation activities and conduct deep dives into network performance

Requirements:

  • University degree in Telecommunications
  • Minimum of 5 years’ experience within a telecommunications operator or organisation managing large, diverse Access & IP infrastructures
  • Strong knowledge of Fixed Access technologies (HFC, FTTH, xDSL, Wholesale)
  • Proficiency in data visualisation tools (Tableau, Qlik, Power BI) and scripting languages (Python)
  • Demonstrated project management and stakeholder engagement capabilities
  • Expertise in KPI-driven performance management and automation
  • Fluency in English
  • Strong collaboration and results-oriented mindset

Nice to have:

MBA is recommended

What we offer:
  • Hybrid way of working: 2 days per week/ 8 per month
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education
  • You get to work with tried and trusted web-technology
  • 23 days off
  • Special Paternal Program - 4 months of paid paternity leave

Additional Information:

Job Posted:
January 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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