CrawlJobs Logo
ClearBridge Technology Group Logo ClearBridge Technology Group · IT - Software Development

Five9 Architect

78.00 - 114.00 USD / Hour · Job Posted May 29, 2026
Apply Position
Job Link Share

Job Description

Our client, a leading Consulting firm, is in need of a Five9 Architect for an initial 6 month remote contract supporting a fortune 50 Credit Card company with a Five9 CCaaS platform implementation with Google AI integration.

Job Responsibility

  • Supporting the strategy, design and technical governance of the global Five9 CCaaS Infrastructure, network connectivity, telephony architecture and carrier relationships throughout the enterprise cloud migration
  • Defining and standardizing the global Five9 cloud infrastructure architecture
  • Architecting the network connectivity between users, Five9 cloud, carrier networks, Google AI services and enterprise systems
  • End to end voice services architecture including PSTN connectivity and SIP trunking design
  • Defining call routing logic
  • Designing technical bridge patterns
  • Establishing security requirements

Requirements

  • 7 – 10 years of experience working as a Solutions Architect with a focus on Contact Center, Infrastructure and Telephony solutions
  • At least 5 years of design / deploy experience with cloud-based contact center platforms, specifically Five9
  • Telephony Architecture experience, specifically, SIP trunking, PSTN connectivity, SBC, TDN – SIP migrations
  • Advanced knowledge of Network Architecture, specifically SD-WAN, MPLS, QoS / traffic prioritization
  • Experience supporting contact center implementations / migrations in a cloud infrastructure environment (AWS, Azure, GCP)
  • Understanding of CTI Integration patterns
  • Knowledge of carrier integration patterns
  • Must be comfortable presenting in front of customers executive leadership teams

Nice to have

  • TOGAF Architecture framework experience
  • Google CCAI / Dialogflow Infrastructure experience
  • Verint WEM infrastructure integration experience
ClearBridge Technology Group - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Five9 Architect

8 matching positions

Voice Architect / Engineer

This is a great opportunity for an experienced voice engineer to work with an ex...
Location
Location
United States , Indianapolis
Salary
Salary:
Not provided
bhsg.com Logo
Beacon Hill
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must have 5+ years’ experience in voice architecture/engineering
  • Must have strong experience in implementing Five9’s Virtual Contact Center (VCC) and Verint Workforce Management
  • Must have experience with Avaya and ideally experience moving an organization from Avaya to Five9
  • Must be able to help drive the direction and strategy for the project initiative from an engineering perspective
  • Must be able to work with the technical teams, the business, and the 3rd party Five9 implementation team
  • Must be able to be hands on in keyboard work to make call flows
  • Must be able to support testing or integration between CRM’s and Five9’s
  • Must be able to write standard operating procedures (SOP’s) to support operations on the new platform
  • Must be able to work with the business to work through requirements or new feature use cases
  • Must have experience migrating from one voice system to a new voice system
Job Responsibility
Job Responsibility
  • Focus on a large voice system migration from Avaya to Five9’s
  • Help to support the current voice environment
  • Help to lead the strategy of this migration and work with various teams in IT as well as the business to make sure that all requirements are considered
Read More
Arrow Right

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

The Amazon Web Services Professional Services (ProServe) team is seeking a skill...
Location
Location
United States , Multiple locations (Boston;Jersey City;Seattle;Arlington;Atlanta;Tempe;Mountain View;Dallas)
Salary
Salary:
153600.00 - 239000.00 USD / Year
Amazon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in computer science, engineering, mathematics or equivalent
  • 5+ years of experience in cloud architecture and implementation
  • 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc.
  • 3+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment
  • 3+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9)
Job Responsibility
Job Responsibility
  • Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
  • Providing technical guidance and troubleshooting support throughout project delivery
  • Collaborating with stakeholders to gather requirements and propose effective migration strategies
  • Acting as a trusted advisor to customers on industry trends and emerging technologies
  • Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
What we offer
What we offer
  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
  • Fulltime
Read More
Arrow Right

Delivery Consultant - Connect and Lex

The Amazon Web Services Professional Services (ProServe) team is seeking a skill...
Location
Location
United States , Austin
Salary
Salary:
131300.00 - 177600.00 USD / Year
amazon.de Logo
Amazon Pforzheim GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
  • 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc.
  • 2+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment
  • 2+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9)
Job Responsibility
Job Responsibility
  • Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
  • Providing technical guidance and troubleshooting support throughout project delivery
  • Collaborating with stakeholders to gather requirements and propose effective migration strategies
  • Acting as a trusted advisor to customers on industry trends and emerging technologies
  • Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
What we offer
What we offer
  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
Read More
Arrow Right
New

Sales Director

Location
Location
United States
Salary
Salary:
125000.00 - 160000.00 USD / Year
80twenty.com Logo
80Twenty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of sales experience with a demonstrated track record of winning and growing mass market retail accounts
  • Direct experience managing accounts with major big box retailers — Walmart, Target, Costco, or Home Depot strongly preferred
  • Active retailer contacts and relationships you can leverage from day one
  • High energy, self-directed, and accountable — you own your number and your results
  • People management experience with direct reports
  • Ability to thrive in a fast-paced, entrepreneurial environment with minimal hand-holding
  • Passion for consumer products, seasonal goods, or licensed product categories a strong plus
  • Working knowledge of product development and supply chain processes helpful — you'll collaborate closely with these teams
Job Responsibility
Job Responsibility
  • Own and grow a portfolio of mass market retail accounts with a focus on deepening relationships and expanding business
  • Lead, mentor, and develop a sales team of three through example and hands-on collaboration
  • Build and execute strategic sales plans that achieve revenue targets and business objectives
  • Identify new business opportunities within existing accounts and bring creative solutions to the table
  • Develop and maintain strong relationships with key retailer stakeholders at senior and mid-management levels
  • Forecast sales accurately and report performance to senior leadership
  • Partner cross-functionally with Creative, Operations, and the China office to ensure seamless execution
  • Represent company's value proposition clearly and compellingly to retail partners
What we offer
What we offer
  • Competitive benefits package
  • Up to 25% annual management bonus, paid in two installments (September and January)
  • Total cash at target: Up to $200,000
  • Fulltime
Read More
Arrow Right
New

Sheet Metal Worker

Start your 2026 with a career-defining opportunity at BAE Systems, one of the UK...
Location
Location
United Kingdom , Govan
Salary
Salary:
20.80 GBP / Hour
morson.com Logo
Morson Talent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A recognised trade/apprenticeship certificate
  • An up-to-date CV
  • Eligibility to obtain security clearance
  • Fulltime
Read More
Arrow Right
New

Head of Brand Marketing

Our client is a well funded documents platform start up with several successful ...
Location
Location
United States
Salary
Salary:
125000.00 - 150000.00 USD / Year
80twenty.com Logo
80Twenty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Early marketing hire at a breakout consumer brand, or someone who's built a brand function from scratch
  • Background in CPG, consumer tech, or agency work with a new product launch focus
  • Experience engineering earned media, not just placing it
  • A track record of bold and structured thinking: lots of ideas, clear prioritization
  • Comfort with AI tools and genuine excitement about what they unlock for a lean team
Job Responsibility
Job Responsibility
  • Brand voice and positioning — How this company shows up in the world and why people care
  • Earned media and PR — You'll engineer moments the press can't ignore
  • Organic, traditional and social — You understand how things spread
  • Go-to-market execution — You'll work closely with product marketing to shape how we launch
Read More
Arrow Right
New

Sr. Analyst, Marketing Operations

This is a cross-functional orchestration role at the center of how the marketing...
Location
Location
United States
Salary
Salary:
Not provided
80twenty.com Logo
80Twenty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of experience in marketing operations, experience planning, program management, or cross-functional marketing coordination
  • Strong understanding of marketing planning processes, campaign execution, or product launch coordination
  • Demonstrated experience working across Marketing, Product, Digital, Finance, and Insights functions
  • Proven ability to manage complex calendars, milestones, and cross-functional dependencies simultaneously
  • Strong written and verbal communication skills, with experience producing executive-ready materials and presentations
  • Comfortable operating in fast-paced, ambiguous environments with evolving priorities
  • Proficiency in planning and collaboration tools such as Asana, Monday.com, Smartsheet, Excel, and PowerPoint
  • Experience building scalable processes, templates, and planning frameworks is a strong asset
Job Responsibility
Job Responsibility
  • Own the end-to-end Experience Planning process for national and test marketing cycles, including calendar development, milestone management, and cross-functional alignment
  • Drive quarterly planning cycles by coordinating inputs across Brand, Product, Digital, Finance, and Insights teams to ensure aligned priorities and on-time deliverables
  • Facilitate planning kickoff and alignment sessions, partnering with Brand Planning and Product Marketing to define objectives, priorities, and business context
  • Manage integrated experience calendars, ensuring accuracy and alignment across national and test planning timelines
  • Coordinate cross-functional working sessions and governance forums, maintaining clear agendas, decision tracking, and follow-through on key milestones
  • Develop and distribute executive-ready Experience Bulletins, Readiness Documents, and National Experience Summaries to support launch alignment and execution readiness
  • Support the Artemis program by aligning measurement and reporting capabilities with marketing planning workflows and integrating them into operational cadence
  • Identify risks, misalignments, and planning gaps, escalating with recommended solutions to ensure timely resolution
  • Maintain and evolve planning tools, templates, and governance artifacts that support scalable, repeatable processes
  • Partner with Product, Menu, and Digital teams to surface dependencies, sequencing considerations, and feasibility inputs for experience planning recommendations
Read More
Arrow Right
New

Senior / Principal Civil Water Engineer

Shape the future of our cities and environments. Are you a Civil Water Engineer ...
Location
Location
England , Leeds
Salary
Salary:
Not provided
morson.com Logo
Morson Talent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Coordinate and lead teams of Civil Water Engineers delivering technical design work on complex multi-disciplinary projects, applying relevant national and project-specific design standards across areas including hydraulics, wastewater and clean water infrastructure, water reuse, and pipelines
  • Produce and review technical deliverables including design reports, drawings, calculations, and scopes of work within defined project requirements
  • Provide technical input into Civil Water design deliverables on complex projects, while supporting the successful management of project timelines, budgets, and key milestones
  • Collaborate closely with clients, operational teams, project stakeholders, and related engineering teams across the business
  • Mentor and support junior colleagues, helping to strengthen and grow Civil Water Engineering capability within the team
  • Work independently with minimal technical supervision, applying sound engineering judgement to solve complex challenges and guide less experienced team members
  • Contribute technical expertise to bid and proposal submissions
  • Work collaboratively with multi-disciplinary teams in the UK and overseas to deliver integrated engineering solutions
  • Maintain high quality assurance standards through the checking and review of both your own work and that of others
Job Responsibility
Job Responsibility
  • Coordinate and lead teams of Civil Water Engineers delivering technical design work on complex multi-disciplinary projects, applying relevant national and project-specific design standards across areas including hydraulics, wastewater and clean water infrastructure, water reuse, and pipelines
  • Produce and review technical deliverables including design reports, drawings, calculations, and scopes of work within defined project requirements
  • Provide technical input into Civil Water design deliverables on complex projects, while supporting the successful management of project timelines, budgets, and key milestones
  • Collaborate closely with clients, operational teams, project stakeholders, and related engineering teams across the business
  • Mentor and support junior colleagues, helping to strengthen and grow Civil Water Engineering capability within the team
  • Work independently with minimal technical supervision, applying sound engineering judgement to solve complex challenges and guide less experienced team members
  • Contribute technical expertise to bid and proposal submissions
  • Work collaboratively with multi-disciplinary teams in the UK and overseas to deliver integrated engineering solutions
  • Maintain high quality assurance standards through the checking and review of both your own work and that of others
What we offer
What we offer
  • Competitive salary and comprehensive benefits package
  • Flexible and hybrid working arrangements to support work-life balance
  • Annual leave allowance
  • Ongoing professional development and structured career progression opportunities
  • Opportunities to work on nationally significant and internationally recognised projects
  • A supportive, inclusive, and collaborative working environment where every voice is valued
  • Access to wellbeing initiatives, employee support programmes, and family-friendly policies
  • The opportunity to be part of a talented multi-disciplinary team delivering meaningful impact across the Water sector
  • Fulltime
Read More
Arrow Right