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Our Club is seeking an experienced and passionate Fitness & Wellbeing Manager to lead a range of fitness and wellbeing programmes across wellness, group fitness, gym/studio, pool, and crèche. Your role will be pivotal in ensuring an exceptional membership experience while delivering creative services for all members. You will oversee a clean, safe, and well-maintained environment across all departments, collaborating with the Wellness Coaches, Swimming Co-ordinator, Lifeguards, Group Fitness Coordinator, and Crèche Manager. You’ll ensure health and safety compliance, maintain industry standards, and evaluate team performance to ensure high-quality service. You will provide training and development for fitness and wellness, and the crèche team, ensuring industry certifications are maintained, and manage operational policies, goals, and procedures. In collaboration with the Membership Sales Manager and Event Sales Manager, you will create promotions and activities to drive registrations, boost sales, and engage members. Budget management and cost control will also be key to ensuring profitability and delivering The Club Company Wellness Experience.
Job Responsibility:
Lead a range of fitness and wellbeing programmes across wellness, group fitness, gym/studio, pool, and crèche
Ensure an exceptional membership experience while delivering creative services for all members
Oversee a clean, safe, and well-maintained environment across all departments
Collaborate with the Wellness Coaches, Swimming Co-ordinator, Lifeguards, Group Fitness Coordinator, and Crèche Manager
Ensure health and safety compliance, maintain industry standards, and evaluate team performance to ensure high-quality service
Provide training and development for fitness and wellness, and the crèche team, ensuring industry certifications are maintained
Manage operational policies, goals, and procedures
In collaboration with the Membership Sales Manager and Event Sales Manager, create promotions and activities to drive registrations, boost sales, and engage members
Budget management and cost control to ensure profitability and deliver The Club Company Wellness Experience
Requirements:
CIMSPA related qualifications
Bachelor’s degree in physical education, sports or recreational management, sports marketing or related discipline
CPR, First Aid, or AED certified
Experience in a health and fitness facility management desirable
What we offer:
Complimentary access to our health club, group exercise classes, and golf facilities
Bonus holiday days to reward long tenure
Wedding Day off (conditions apply)
Birthday Day off (conditions apply)
A paid Volunteer Day to support causes you're passionate about (available after one year’s service)
70% off meals while on duty and 25% off when off-duty
25% off retail
25% off spa treatments (if booked and taken on the day)
Discounted membership for a friend or family member (available after probation and on a minimum 16 hours per week contract)
Access to our Employee Assistance Programme
Personal development programs to support growth and for the considerable opportunities in our expanding group
Take advantage of our Cycle to Work scheme for a greener commute
Exclusive competition opportunities for team members with a golf handicap