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Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes.
Job Responsibility:
Places member experience at the heart of everything you do by constantly engaging with members on the gym floor
Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards
Deliver engaging group exercise classes
Deliver engaging and informative member inductions
Support prospective members with joining JD Gyms as required
Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures
Provide ad hoc support to members as required or observed
Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team
Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points
Monitor our service delivery through our performance and member feedback
Ensure you operate and are compliant in a safe and legal manner at all times whilst working for JD Gyms
Strong management and consideration of energy / environmental issues and waste management
Analysis and presentation of key data to support new ideas / initiatives / proposed developments
Requirements:
Has a passion for fitness, health, wellbeing and helping people
Representative of, and embodies, the JD Gyms brand standards and values
Enthusiastic and open to learning
Able to flex their style to differing personalities
Is resilient, and welcome to feedback
Understands and can articulate the importance of a great member experience
Is flexible in approach to hours worked
Loves to be part of team that work hard for each other, our members and our local communities