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Four Seasons Hotel Westlake Village is seeking a Fitness Attendant to join our dedicated and dynamic team! Assist our guests in creating smooth and seamless fitness experiences. Fitness Attendants have an eye for detail and provide attentive and exception service to our guests.
Job Responsibility:
Ensure the daily cleanliness of the spa, fitness center, locker areas and indoor swimming pool
Ensure all amenities, towels and lockers are stocked on a daily basis
Ability to adhere to all Four Seasons Cultural and Core standards
Posses a high level of attention to detail in order to maintain a meticulously clean and tidy fitness facility
Responsible for maintaining cleanliness of indoor pool and pool patio. Following up with indoor pool and pool patio guest needs
Ensure all beverage stations (hot and cold) and fruit are consistently refreshed and maintained up to standard
Responsible for greeting guests upon arrival and providing tours of facility
Inform guests on all aspects regarding the services, hours of operation, rules and regulations, and classes to ensure an exceptional guest experience
Requirements:
High school education or equivalent
Previous experience providing customer service in fitness environment
Experience in dealing with high volume of guest inquiries
Ability to read, speak and write English
People oriented with positive attitude, professional appearance, and strong customer service skills
Proven problem solving skills and sound judgment
Demonstrated ability to efficiently multitask and thrive in a fast paced environment
Must be able to function independently and as a team player with strong work ethic