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About the role: Perform duties as a Fitness attendant at Four Seasons Hotel Kyoto, ensuring proper operation and care of health club equipment, guest assistance, safety, cleanliness, and compliance with hotel standards.
Job Responsibility:
Perform any additional duties as assigned by the Assistant Director of Spa
Provide the proper and safe operation and care of all health club equipment including pool, mist chairs Jacuzzi, gym equipment, free weights, bicycles, mists, ofuro area and handicapped lift
Provide information and assistance to hotel guests as requested, give them an orientation, have them register and is familiar with all hotel services and hours of operation
The ability to ensure the mist chairs, Jacuzzi and pool meets the Board of Health requirements through cleaning and chemical treatments
Monitor water quality and report any unacceptable variance to the in charge
Work closely with the Engineering department to administer preventive maintenance procedures and to limit equipment down time by ensuring proper use and care
Report equipment malfunctions promptly and accurately
Ensure safety procedures are followed, and notify Security of any accident or injury
Issue, stock and order towels, robes, swimsuits, toiletries, juices, fruits and other items or amenities needed in the area to provide guests with a level of service in keeping with a Four Seasons
Work closely with Housekeeping to keep the area meticulously clean and fresh
Supplement heavy cleaning performed by Housekeeping by touching up sinks, counters, floors and other areas as necessary
Handle lost and found items, locker keys and keep them inventoried
To provide a friendly and professional service that always exceeds guest’s expectations
To ensure the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety are executed
To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position
To report for duty punctually wearing the correct uniform/attire and name badge. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards
To comply with local legislation as required
To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule
To respond to any changes in the department as dictated by the needs of the industry, company or hotel
To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs
Requirements:
Fluent Japanese
Conversational English
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort