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The Bayview Fishing Pier Attendant is responsible for delivering a safe, engaging, educational, and family-focused fishing and recreation experience for resort guests and owners. This role serves as an enthusiastic ambassador of the South Seas experience by creating memorable moments for children, families, and guests through interactive fishing instruction, outdoor recreation, and personalized hospitality. The ideal candidate is outgoing, energetic, patient, and guest-focused, with a passion for creating fun and welcoming experiences for guests of all ages. This position requires a personality that thrives on engaging with children and families, encouraging participation, building excitement around fishing and outdoor recreation, and creating lasting vacation memories. This role oversees daily operations at the Captiva Fishing Pier and Bayview Lawn, including guest programming, fishing lessons, equipment rentals, bait sales, lawn games, and recreational activities. By combining hospitality, entertainment, and environmental education, the Bayview Fishing Pier Attendant enhances the resort guest experience while promoting stewardship of the local marine ecosystem.
Job Responsibility
Provide a warm, welcoming, and engaging presence at the Bayview Pier and Lawn while delivering exceptional guest service
Encourage guest participation in lawn games and family-friendly recreational activities while ensuring all equipment is maintained and readily available
Build rapport with returning guests and personalize experiences whenever possible
Celebrate guest milestones and memorable moments, including 'first fish' experiences and family photo opportunities
Administer the Junior Angler mini-certification program and create memorable keepsake experiences for children and families
Lead short educational talks on local marine life and ecosystems
Encourage beginner anglers and first-time participants by creating a fun, approachable, and non-intimidating fishing environment
Facilitate daily fishing lessons for children (ages 6–14), families, and beginner anglers
Serve as a recreational host and ambassador for the resort
Engage children and families with enthusiasm, patience, and positive energy
Create an upbeat, interactive atmosphere
Monitor and control access to the fishing pier
Oversee equipment rental processes
Ensure bait storage, coolers, and equipment meet cleanliness and safety standards
Prepare daily inventory restocks and coordinate with suppliers as needed
Maintain inventory of fishing rods, reels, tackle, bait, and recreational equipment
Manage sign-ups, fishing rod rentals, bait sales, and guest inquiries from the Pier Cart
Deliver daily safety briefings and enforce pier safety procedures and resort policies
Promote environmentally responsible fishing practices and eco-awareness
Provide first-line response to minor incidents and report issues promptly to leadership
Maintain cleanliness and organization of the Pier Cart, Pier, Bayview Lawn, and surrounding recreational areas
Ensure all fishing, recreational, and lawn game equipment remains safe and guest-ready
Organize and oversee family lawn games
Assist with branded experiences
Support special events, seasonal programming
Responsible for efficiently handling guest check-ins and guest check-outs on the resort’s computer system
Responsible for opening and closing marina operations and accounting for all cash, resort charges, and credit card transactions
Responsible for the safe operation, handling, and disbursement of fuel products within marina operations
Assist management with inventory control including fuel reports, oil stock, fishing equipment, and operational supplies
Responsible for reporting discrepancies related to marina or fuel operations
Assist with changing fuel filters as required
Maintain cleanliness, organization, and safety standards throughout marina facilities and company vessels
Assist with docking, placement, and securing of vessels within the marina
Encourage and enhance resort sales opportunities through suggestive selling of marina, fishing, recreational, and resort amenities
Cover marina operational shifts as needed
Participate in training programs and perform duties according to South Seas Resort standards
Follow all marina and resort rules, policies, and procedures