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The Bayview Fishing Pier Attendant is responsible for delivering a safe, educational, and family-friendly fishing and recreation experience for resort guests and owners. This role oversees daily operations at the Captiva Fishing Pier and Bayview Lawn, including guest programming, equipment rentals, bait sales, and recreational lawn activities. By combining hospitality with environmental education, this position enhances the guest experience, protects the pier as an amenity, and creates meaningful connections with our community. In addition, this role will support the watersports team.
Job Responsibility:
Deliver a safe, educational, and family-friendly fishing and recreation experience for resort guests and owners
Oversee daily operations at the Captiva Fishing Pier and Bayview Lawn, including guest programming, equipment rentals, bait sales, and recreational lawn activities
Provide a warm, welcoming presence at the Bayview Pier and Lawn, offering proactive assistance and personalized guest service
Facilitate daily fishing lessons for kids (ages 6–14), families, and beginners
Lead short educational talks on local marine life and ecosystems
Administer the Junior Angler mini-certification program
Encourage guest participation in lawn games and family-friendly activities
Monitor and control access to the fishing pier
Manage sign-ups, rod rentals, bait sales, and guest inquiries from the Pier Cart
Maintain inventory of fishing rods, reels, tackle, and bait
Ensure bait storage, coolers, and equipment meet cleanliness and safety standards
Oversee rental program, including fee collection, equipment setup, and returns
Deliver daily safety briefings and enforce pier safety rules
Promote environmentally responsible fishing practices and eco-awareness
Provide first-line response to minor incidents
Maintain cleanliness and organization of the Pier Cart, Pier, Bayview Lawn, and fishing areas
Organize and oversee family lawn games
Assist with branded experiences
Support special events and seasonal activities
Handle guest check-ins and check-outs on resort's computer system
Responsible for opening/closing of day's marina business, and accounting for all cash, resort charges, and credit card transactions
Responsible for the safety and operation and disbursement of any fuel products
Assists management in inventory and inventory control
Responsible for discrepancies in dispensing fuel
Responsible for changing of fuel filters as required
Responsible for cleanliness/organization and reporting of maintenance problems of Marina
Assists the docking and placement of all vessels in the marina
Encourages and enhances multiple resort sales
Responsible for covering any shifts of the marina operations in the event of personnel illness, no show, vacation, etc.
Participates in training programs and exercises
Must follow marina general and resort rules
Requirements:
High School or equivalent
Boater Safety Training
Previous experience working in a marina environment helpful
Previous guest service, recreation, or hospitality experience preferred
outdoor activity leadership a plus
Knowledge of basic fishing techniques, local fish species, and safe handling practices
Strong interpersonal and communication skills
comfortable engaging children and families
Ability to work outdoors in varying weather conditions for extended periods
CPR/First Aid certification (or willingness to obtain)
Must be able to lift up to 40 lbs., stand/walk for long periods, and manage physical activity related to fishing and recreation setup
Must possess thorough knowledge of FCC VHF Radio rules and regulations
Previous boating experience helpful
Nice to have:
Previous experience working in a marina environment
Previous guest service, recreation, or hospitality experience