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Join our customer's team as a First-Line Supervisors of Retail Sales Workers - AI trainer, where you will bridge retail expertise and artificial intelligence to shape innovative training solutions. Guide and elevate retail sales professionals while collaborating with AI developers to ensure realistic and impactful training content.
Job Responsibility:
Lead and mentor retail sales teams, sharing best practices and elevating customer service standards
Collaborate closely with AI developers to provide real-world retail insights for training data and model improvement
Assess and enhance AI-generated content for accuracy, tone, and alignment with retail scenarios
Develop scenario-based training modules and interactive simulations for retail environments
Deliver clear feedback to team members and developers to continuously refine training material
Monitor and report on progress, ensuring training initiatives support overall business goals
Champion strong communication and collaboration across multidisciplinary teams
Requirements:
Proven experience as a supervisor or manager in a fast-paced retail sales environment
Exceptional verbal and written communication skills, with a keen attention to detail
Strong understanding of retail customer interactions, sales techniques, and team dynamics
Comfort working in a technology-driven, remote setup with cross-functional teams
Demonstrated ability to provide actionable feedback and foster professional growth in others
Adaptable mindset with a proactive approach to problem-solving
Willingness to learn and apply new digital tools and AI-based workflows
Nice to have:
Familiarity with agile project management methodologies