First Line Manager

• Manage daily warehouse operations, including order picking, packing, inventory control, and despatch
• Oversee and support Supervisors in organising workloads and managing teams effectively to meet daily targets
• Monitor workflow, prioritise tasks, and ensure smooth inter-departmental collaboration
• Track and report on operational KPIs, such as pick accuracy, productivity, and on-time despatch rates
• Review team performance regularly with Supervisors, identifying areas for improvement and addressing underperformance proactively
• Implement performance improvement initiatives in line with company objectives
• Collaborate with Supervisors and Operations Managers to identify opportunities for process optimisation and cost reduction
• Drive the implementation of lean methodologies to eliminate waste and enhance productivity
• Ensure standard operating procedures (SOPs) are followed and updated as needed
• Enforce adherence to health and safety regulations, supporting Supervisors in conducting risk assessments and audits
• Ensure all employees operate in compliance with safe systems of work (SSOWs) and company policies
• Investigate and report safety incidents, implementing corrective actions to prevent recurrence
• Provide coaching and mentorship to Supervisors, equipping them to lead effectively and autonomously
• Identify and develop high-potential employees, ensuring robust succession planning across the operational structure
• Foster an inclusive and collaborative work culture, encouraging feedback and open communication
• Monitor resource allocation and staffing levels, addressing labour shortages in collaboration with recruitment teams
• Ensure effective utilisation of warehouse space, equipment, and automation technology
• Collaborate with maintenance and engineering teams to address technical issues impacting operations.

• High school diploma or equivalent
• Extensive experience in a warehouse or distribution environment, with at least two years in a management or team leadership role
• Familiarity with automotive parts distribution or similar high-volume industries is preferred
• Strong leadership skills with a proven ability to manage and motivate teams
• Proficiency in Warehouse Management Systems (WMS) and Microsoft Office tools
• Analytical skills with the ability to interpret operational data and develop improvement strategies
• Excellent communication skills, capable of engaging with stakeholders at all levels
• In-depth knowledge of health and safety standards and operational best practices.

• Advanced certifications in logistics, supply chain management, or operations are advantageous
• Familiarity with automotive parts distribution or similar high-volume industries is preferred.

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement.