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First Line Manager

United Kingdom, Milton Keynes Employment contract 36850.00 GBP / Year · Job Posted June 09, 2026
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Job Description

Join us as a First Line Manager and you'll be making the magic happen in our Home Delivery network. You’ll be coaching and motivating your team to make every step of the delivery journey first-class, so we keep making amazing happen for our customers. You’ll be finding what works well and striving to make it even better. You’ll believe in getting things right first time for our customers and love delivering the best customer service, getting a buzz out of resolving logistical and practical challenges. It’s a great feeling, one you’ll get to experience often.

Job Responsibility

  • Overseeing the running of the site, staffing and other resources.
  • Motivating a team of delivery drivers to deliver on targets.
  • Providing regular and consistent performance feedback.
  • Influencing operational decisions.
  • Working closely with other internal/external departments to ensure smooth-running operation.
  • Working cross functionally and supporting different work area teams as required.
  • Creating a safe working environment, adhering to health and safety policies.

Requirements

  • Proven recent experience of leading teams, applying a range of leadership styles, techniques, and coaching methods.
  • A track record of developing teams to achieve customer-focused results.
  • Strong organisational skills to implement team and operational plans, prioritise workloads, and translate goals into actionable outcomes.
  • Excellent communication skills to liaise with different departments and clearly convey expectations and quality standards.
  • Ideally, experience working in a logistics or transport environment.

Nice to have

experience working in a logistics or transport environment

What we offer

  • 30 days of annual leave (including bank holiday entitlement)
  • competitive pension scheme
  • Performance related bonus
  • Company pension scheme
  • Product discounts on the latest tech
  • A range of wellbeing initiatives

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