First Line Helpdesk Technician Job at 360 Resourcing Solutions (Barnsley)

First Line Technical Support Engineer

Joining this technically strong, fun and dynamic team, you will be dealing with ...

Location

United Kingdom , Chertsey

Salary:

21000.00 - 30000.00 GBP / Year

Krome Technologies Ltd

Expiration Date

Until further notice

Requirements

1 to 2 years of professional experience in a similar role OR a recent College / University graduate looking for a great first step on the career ladder within IT
Experience with / or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange / Office 365, Antivirus software etc
Some experience using a Ticketing system / working to SLA’s will be advantageous
Great communication skills (in person and via telephone) - excellent written and spoken English is essential
Personable, with the ability to build rapport with multiple teams of IT technicians
The candidate will be required to integrate within both the Krome technical team and client IT departments
The successful candidate will be a punctual and thorough worker, with astute attention to detail
Any IT qualifications will be an advantage but not essential
Valid UK driving licence is essential

Job Responsibility

Dealing with hands-on problem fixing and troubleshooting across a variety of hardware and software matters
Working to meet customer expectations and satisfaction
Working independently to solve a variety of technical challenges
May involve secondments to client sites
Covering 24x7 helpdesk shift patterns

What we offer

£4k Shift Allowance
4% Employer Pension Contribution
Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service)
Employee Assistance Programme
Private Medical Insurance (applicable after 5 years’ service)
Learning and Development Programme, aimed to support Career Progression
Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards)
Long Service Recognition Awards for 5, 10, 15 years+
Complimentary Breakfast Available (8am – 9am Mon to Fri)
Complimentary Tea/Coffee and Fresh Fruit Available All-day

Fulltime

IT Helpdesk Technician

Are you an enthusiastic IT professional ready to make a difference in a dynamic ...

Location

United Kingdom , Thurrock, Essex

Salary:

35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft 365 administration and support
Experience with Microsoft Azure / Entra ID (formerly Azure AD)
Hands-on knowledge of Microsoft Intune for device management
Strong experience supporting Windows 10 and Windows 11 operating systems
A good telephone manner and excellent verbal and written communication skills
Proven customer service experience, ideally in an IT support environment
The ability to work independently and manage your time effectively
Mobile Device Management (MDM) experience
Must have a driving license

Job Responsibility

Preparing and configuring laptops, desktops, and other hardware for new and existing staff
Providing first-line user support via the IT helpdesk, resolving technical issues efficiently and professionally
Managing and monitoring software licences to ensure compliance and optimise usage
Supporting user account management, access permissions, and security policies
Assisting with onboarding and offboarding of staff, including IT setup and decommissioning
Maintaining accurate asset records for hardware and software
Collaborating with other IT team members on exciting projects and upgrades
Following IT policies and procedures to ensure consistent service delivery
Supporting multiple offices with any IT related queries - including travelling to site

What we offer

A collaborative and supportive team environment where your contributions are valued
Opportunities for technical growth and career development in an engaging workplace
Access to training resources and certification support to help you excel
Flexible working arrangements (where applicable) to fit your lifestyle

Fulltime

IT Support Technician

First Line Support Technician to join a busy IT Helpdesk team on a 3-month contr...

Location

United Kingdom , Basingstoke

Salary:

11.80 - 13.30 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a first-line IT support or helpdesk role
Strong communication and problem-solving skills
Familiarity with Windows OS, Office 365, and basic networking principles
Ability to work independently and manage multiple tasks effectively

Job Responsibility

Serve as the first point of contact for IT-related queries via phone, email, and ticketing system
Log, diagnose, and resolve technical issues or escalate to second-line support when necessary
Provide support for hardware, software, and basic networking issues
Deliver excellent customer service and ensure timely resolution of incidents

What we offer

Immediate start
Opportunity to gain experience in a fast-paced IT environment
Supportive team and structured onboarding

Fulltime

Junior IT Technician

Are you passionate about technology and eager to kick-start your career in IT? W...

Location

United Kingdom , Sherborne

Salary:

24000.00 - 25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A strong interest in IT and technology
Excellent problem-solving and communication skills
A proactive, professional attitude with a willingness to learn
Familiarity with Microsoft Windows and Office Suite
Basic understanding of computer hardware and software
Ability to travel to other office locations when required

Job Responsibility

Providing first-line technical support via helpdesk, email, and phone
Installing and configuring desktops, laptops, mobile devices, and peripherals
Assisting with software installation, updates, and troubleshooting
Managing user accounts and access permissions
Supporting network connectivity (Wi-Fi, VPN, LAN) and basic hardware troubleshooting
Performing routine maintenance, backups, and system checks
Documenting issues, resolutions, and system configurations
Assisting with IT asset tracking and procurement
Supporting compliance with cybersecurity and data protection policies

What we offer

Gain real-world IT experience in a supportive environment
Work on exciting projects and develop your technical skills
Be part of a collaborative and forward-thinking team

Fulltime

IT Technician

An exciting opportunity for a proactive and technically skilled ICT Technician t...

Location

United Kingdom , Houghton Le Spring

Salary:

26835.00 - 27711.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience providing ICT support in a professional or educational setting
Strong understanding of hardware, software, and networks
Excellent organisational and prioritisation skills
Calm and professional under pressure
Enhanced DBS check (required)
Available immediately

Job Responsibility

Provide first-line ICT support to staff and students
Maintain and troubleshoot hardware, software, and network systems
Manage support tickets via the Helpdesk and prioritise effectively
Assist with the setup and maintenance of ICT suites, devices, and peripherals
Support the testing, commissioning, and repair of ICT and AV equipment
Maintain accurate software and hardware inventories
Help evaluate and implement new software and systems
Ensure ICT operations comply with GDPR, Health & Safety, and safeguarding policies
Engage in professional development to stay current with ICT innovations

What we offer

Continuous training and professional development opportunities
Competitive salary and benefits package
Supportive and forward-thinking ICT team

Fulltime

Temporary ICT Technician

Are you passionate about technology and education? Do you want to make a differe...

Location

United Kingdom , Sunderland

Salary:

14.39 - 14.86 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience as an ICT Technician or in a school environment is preferred
Strong organisational and communication skills are a must
Minimum of 5 GCSEs or equivalent, including English and Maths
Proficient in Microsoft Office and comfortable using digital systems
Professional, calm, and adaptable in a dynamic environment

Job Responsibility

Provide first-line ICT support to staff and students, ensuring smooth operations
Maintain IT rooms and equipment, keeping everything in up to date
Keep software/hardware inventories updated and accurate
Manage helpdesk calls and respond independently to IT issues
Assist with the evaluation and implementation of new and existing software
Develop and maintain recording systems for ICT usage
Support staff presentations with technical assistance
Commission, maintain, and repair electronic systems and AV equipment in compliance with Health and Safety regulations
Conduct portable appliance testing in accordance with health and safety legislation
Pursue continuous professional development and share insights with your colleagues

What we offer

Weekly pay during temporary contract
28 days annual leave (accrued, inclusive of bank holidays)
Pension scheme with employer contributions
Eye-care vouchers and high-street discount schemes
Access to professional development and training opportunities
Supportive and collaborative working environment

Fulltime

Multi Skilled Technician

This is a static site-based role at Hinkley A station in Somerset. We are lookin...

Location

United Kingdom , Bridgwater

Salary:

Not provided

Mitie Cleaning & Hygiene Services

Expiration Date

Until further notice

Requirements

Experience of building maintenance, handypersons
Good understanding of health and safety requirements within a building environment
Have a proactive approach to maintenance and building management
Confident, driven and pro-active
Able to do the job right and do it right first time, within a pre-determined timescale
Willingness to undertake further training
Ability to provide a schedule of works for identified additional/remedial works
Writing and following risk and method statements as required on a daily basis
Good knowledge of building Statutory Compliance
Must hold a full UK driver's license

Job Responsibility

Weekly & monthly planned maintenance tasks as scheduled (flushing of little used outlets / water temperature recording when required)
First line response to reactive repairs
Minor building fabric repairs
Minor decorating tasks
Minor plumbing repairs
Supporting external landscaping and cleaning as required (by exception)
Ad hoc porterage duties (Moves & changes, furniture management & moves, etc.)
Maintain accurate documentation of all assigned work orders
Comply fully with Health, Safety & Environmental policies
Completion of documentation as required, including RAMS and adhere to all associated permits

What we offer

Virtual GP for you and household members
Financial wellbeing assistance through Salary Finance scheme (access 50% of earned pay before payday
competitive loans)
Flexible lifestyle benefits platform (Choices) to purchase extra holiday, critical illness insurance, dental treatment, technology products
High street discounts via MiDeals platform
Cycle-to-work scheme
Life cover of up to four times your salary
Enhanced pension contributions
Save-as-you-earn scheme
Mitie Matching Share Plan (possibility of free shares)

Fulltime

New

System Integration Engineer

The role reports to the Head of Engineering (Chief Engineer) and the System Inte...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree (preferred) in Electrical Engineering / Information Technology or related field
Experience in the Integration of systems (SI) and familiar with the applicable INCOSE and international system engineering standards
Experience in the writing of technical procedures and reports
Experience in the detailed planning of work and deliverables
Experience with complex, large scale interconnected IT-based systems
Ability to work in a customer-oriented environment and within the cultural environment of Saudi Arabia
Analytical thinking and strong engineering mindset
Ability to work under pressure and to deadlines
Strong listening skills (to understand Engineering and Customer requirements)
Strong service orientation and on-time delivery focus

Job Responsibility

Setup, deliver and maintain the planned Maritime Surveillance (MS) integration, testing and staging of systems and tools, maintain system configurations
Perform Sensor Chain Verification to check the MS sensors integrated into the system
Support the execution of test procedures at testing facilities (system integration lab) and delivery sites in terms of system integration, helping to identify issues during testing
Support the creation of documentation (configuration documentation, problem reports, test reports) during integration campaigns
Perform the required integration activities at system level for system / customer releases, and support dedicated test campaigns like load, stress, performance tests together with the V&V team
Use different tools and methods for all kind of tasks like DOORS, Jira, Quality Center, Jenkins, Python, Powershell, Batchfiles and Javascript, Ansible, Helm, etc.
Problem reporting, including the collection of material (like log files) to support root-cause analysis
Track bugs and perform retesting of fixed issues, interacting very close with the involved development team and coordinate with other domains to accomplish full system availability
Play an active role in terms of integration inside the development teams and drive the integration and release of software releases or features in integration labs as well as customer systems. Liaise with the vendor for any technical support needed related to the MS sensors
Act self-sustained and as a team player, with agile Mindset

Fulltime

First Line Helpdesk Technician

360 Resourcing Solutions

Location:
United Kingdom , Barnsley

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 22, 2026

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