First Council Manager on Duty Job at 7 Clans Casinos (Newkirk)

Job Description

The Manager on Duty is responsible for all aspects of the casino floor and overseeing the day-to-day operations, as well as substituting for departments when needed. The Manager on Duty is accountable to assist in the planning, directing and coordination of tasks in the area of Casino Departments. Effectively lead the Management Team towards advancing 7 CLANS CASINOS and the Tribe's business goals and optimize efficiency of structure and economy of operations while maximizing revenues for the Casino. Performs all functions in accordance with applicable laws and gaming regulations, mission, and objectives of the Otoe-Missouria Tribe of Oklahoma, as well as established policies, procedures, and controls.

Job Responsibility

Oversee all aspects of the casino floor and day-to-day operations
Substitute for departments when needed
Assist in planning, directing and coordination of tasks in Casino Departments
Lead the Management Team towards advancing 7 CLANS CASINOS and the Tribe's business goals
Optimize efficiency and maximize revenues
Perform all functions in accordance with applicable laws and gaming regulations
Lead Management Team and assist Department Managers in successful operation and administration of all operating aspects
Evaluate operations and make recommendations
Establish short and long-term operational goals and monitor achievement
Assist with building teamwork and foster development of team members
Assist with development and ensure adequate levels of profitability, financial security, and proper planning
Maintain internal controls and financial reporting
Attend major promotional events to ensure standards of customer service
Provide safety and security for team members and guests
Monitor all relevant activities to ensure compliance with laws and regulations
Perform guest service tasks including guest disputes, complaints, conduct, investigations, and ejections
Manage team member relations including conduct, appearance, duties, complaints, and inquiries

Requirements

Gaming industry experience is required
Must have gaming experience of five (5) years or more, working with Native Tribes, and working with Federal and State agencies
Must hold substantial expertise and qualified experience in casino business and hospitality management for an extended period
College Degree preferred
Must have knowledge of Tribe's Gaming Compact, Indian Gaming Regulatory Act, and National Indian Gaming Commission
Possess exceptional leadership and decision-making ability
Effective management skills in all areas of communication, organization, motivation, and problem solving
Excellent customer service and people skills
Possess knowledge of player tracking systems and ability to analyze statistical data for developing and implementing programs to enhance player development and growth
Ability to understand financial statements and common financial measurement tools
Must be punctual and dependable in reporting to work as scheduled
Knowledge, skills, and experience in the hiring, training, scheduling and supervision of staff
Read, write, and speak the English language
Protect the Company's value by keeping information confidential
Establish and maintain positive relationships with all other executive level management
Utilize MS Office products at basic to intermediate skill level
Exercise sound judgment and make decisions
Travel locally, regionally, or out-of-state as needed
Must be willing and able to work nights, weekends, and holidays
Must be able to provide documents to show eligibility to work in the United States
Required to pass a drug test and obtain and maintain a gaming license
Otoe Missouria Gaming License
Driver's License
Liquor License
Must be able to lift at least 20 lbs. and push, pull or drag up to 50 lbs.
Must be able to sit for extended periods of time

Nice to have

Executive level management experience in the Indian Gaming industry
College Degree

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First Council Manager on Duty

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