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This position is responsible for taking care of the basic maintenance and cleaning needs of the facilities to ensure the cleanliness and safety of everyone. positions within 7 CLANS CASINOS are responsible for the overall maintaining of excellent guest services, efficient productivity, and providing an orderly, safe, and exciting workplace. All positions within the casinos require attention to quality guest services skills and exceptional team work. The maintenance team's main function is to provide and maintain the general maintenance and repair for electrical, plumbing, HVAC, carpentry, landscaping, and general care of the facilities and property of the casinos.
Job Responsibility
Perform preventative maintenance on engineering systems, air conditioning and heating units, plumbing, as well as repair or replace damaged parts and or ensure all are in proper working order
Repair, replace as well as construct carpentry items which include dry wall, floors, and painting when needed
Perform and maintain all necessary outside maintenance such as landscaping, mowing, edging, and trash detail
Follow all safety requirements for use of chemicals, cleaners, tools, and equipment used to maintain cleanliness
Greet guest and team members eagerly upon arrival to the casino/hotel, always maintain an initiative-taking guest service approach
Be able to assist with guest questions by being knowledgeable regarding promotions, events, specials, areas, and locations of casino
Maintaining attendance to ensure Casino and Guest has necessary coverage to provide efficient guest service standards
Will be assigned other duties as needed to assist with the department-casino
Performs all duties in accordance with company team member handbook, objectives of the Otoe Missouria Tribe, internal policies, procedures, and controls, as well as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, OM TICS, the Bank Secrecy Act
Maintains the Departmental log(s) noting any unusual occurrences, incidents, equipment failures, safety issues, disputes, etc.
Requirements
High School Diploma (or equivalent)
Guest Services experience preferred, however not required
General maintenance and carpentry preferred and or equivalent job experience in like fields
Must be punctual and dependable in reporting to work as scheduled and completing assigned tasks
Read, write, and speak the English language
Read professional publications, memos, emails, logs, newsletters, and documents
Active Listening
Problem Sensitivity
Inductive Reasoning
Selective Attention
Protect the Company's value by keeping information confidential
Perform assigned tasks under supervision
Follow written and verbal instructions
Establish and maintain positive relationships with other Team Members
Work well alone or within a team
Present facts and recommendations in oral and written form
Prepare written reports and correspondence to management as required
Exercise sound judgment and make decisions in a manner consistent with the essential job duties and responsibilities
Must be willing and able to work days, nights, weekends, and holidays
Must be at least 18 years of age
Must be able to provide the following cards or work authorization documents: All documents required to show the incumbent is eligible to work in the United States
Required to pass a drug test and obtain and maintain a gaming license to work in a casino from the Otoe Missouria Gaming Commission