First Contact Practitioner Job at Hunter Gatherer AHP (North Northamptonshire)

Operations Specialist

The Clinical Operations team is recruiting an Operations Support Specialist to s...

Location

Philippines , Manila

Salary:

Not provided

Eucalyptus

Expiration Date

Until further notice

Requirements

A bachelor's degree in a relevant field is preferred but not mandatory
Tech-Savvy: comfortable with various commonplace technologies, have a strong understanding of digital tools, and be able to adapt to new systems quickly
Detail-Oriented: can manage complex processes, follow guidelines, and ensure a high degree of accuracy in their work
Communication Skills: Strong English written and verbal communication skills are essential
Problem-Solving Abilities: can think critically and troubleshoot effectively
Adaptability: adaptable and open to change
Customer Service Experience: Previous experience in customer service, call centres, or support roles will be an advantage
Experience in a healthcare or telehealth environment is a plus

Job Responsibility

Prescriber Onboarding and Technology Support: Coordinate a seamless onboarding process for new prescribers
Provide training and support to prescribers on the use of our telehealth platform and other essential technology tools
Act as the first point of contact for prescribers experiencing technical issues
Roster Management Support: Act as a liaison with prescribers to plan schedules
Own and maintain an up-to-date roster
Ensure that up-to-date roster information is shared as needed
Invoicing, timesheets and performance monitoring: Check prescribers’ timesheets compared to roster hours agreed
support monitoring and reporting of invoices, timesheets and performance metrics
Daily Interaction with Prescribers: Respond promptly to prescribers’ inquiries
Act as the first point of contact for practitioners experiencing operational issues

What we offer

Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture
wellness budgets, social clubs, hybrid work arrangement
comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance

Fulltime

Clinical Receptionist

We are looking for compassionate and organised Clinical Receptionists to join ou...

Location

United Kingdom , London

Salary:

23000.00 GBP / Year

Pure Sports Medicine

Expiration Date

Until further notice

Requirements

Opening and closing premises (shift patterns include early starts and late finishes, although no later than 8:15pm)
Meeting and greeting patients and visitors, and routing of patients on arrival
Answering and directing incoming phone calls
Managing appointment booking and practitioner diaries
Dealing with telephone and online enquiries
Registering of patients, and data entry of patient information
Handling point of contact payment (invoicing and receipting)
Processing insurance company invoicing
Collect outstanding patient debts
Management of the waiting room and general clinic environment

Job Responsibility

Provide a 5‑star experience for our patients
Be the first point of contact for all patients by way of answering the phone, emails and in-person when in the clinic
Responsible for the general management of the clinic environment, booking appointments and providing administrative support to the clinical team

Fulltime

Team manager

Team Manager for a First Contact/MASH team in the North East. The team is the fi...

Location

United Kingdom , Darlington

Salary:

37.66 GBP / Hour

Pertemps Network Group

Expiration Date

Until further notice

Requirements

A degree in Social Work or equivalent
Registered with Social Work England
At least 3 years PQE direct employment within English Local Authorities
Completed relevant post-qualifying training
Enhanced DBS check
Excellent communication and written skills
Confident in risk identification and response
Skilled decision-maker
Experienced in child protection social work
Nurturing and encouraging manager able to support a team through a period of change

Job Responsibility

Listening and responding to staff and partners at all levels and from a range of different professional backgrounds
Interpreting information, data and intelligence
Communicating and giving feedback
Making informed and evidence based decisions
Creating a positive interface for all MASH practitioners and partners
Keeping pace in a fast moving multi-agency environment
Adhering to strict timescales
Managing the team of social workers and first contact officers

What we offer

Your Own Consultant
Simple, Online Registration
Exclusive Roles
Great Incentives
State of the Art Compliance
Fast, Reliable Payroll

Fulltime

Primary Mental Health Practitioner

Fixed Term 12 months with a view to permanency| 30 hours per week. Are you passi...

Location

United Kingdom , Sheffield

Salary:

38682.00 - 46580.00 GBP / Year ▼

Sheffield Children's NHS Foundation Trust

Expiration Date

January 25, 2026

Requirements

Current RMN / RN (Mental Health), Social Work, Occupational Therapy or therapeutic professional qualification at degree level
Post registration clinical training relevant to CAMHS/Mental Health
Evidence of continuing professional development
Significant post registration experience within a CAMHS/Mental Health Setting
Utilisation of research in practice
Experience of autonomous working around children's mental health
Knowledge of current CAMHS practice/issues, including knowledge of a range of therapeutic interventions
Understanding of safeguarding procedures and Legal Frameworks relevant to CAMHS
The ability to demonstrate empathy, active listening and provision of advice
Able to work within a multidisciplinary team, demonstrating professionalism, respect and cooperation

Job Responsibility

Be the first contact for referrals into the service
Conduct clinical consultations and assessments
Collaboratively produce tailored support plans
Offer advice, screening, and signposting to appropriate services
Signpost to relevant services, resources, or therapeutic interventions
Collaborate with different professionals across sectors
Support staff in their work with young people by offering guidance
Promote holistic and integrated care approaches

What we offer

Generous annual leave and pension schemes
Health and wellbeing programmes
Exclusive discounts

!

Advanced Nurse Practitioner

Advanced Nurse/Clinical Practitioner - Barrow-in-Furness, Cumbria. We are seekin...

Location

United Kingdom , Barrow-in-Furness

Salary:

62000.00 - 65000.00 GBP / Year

Healthii People

Expiration Date

Until further notice

Requirements

Registered General Nurse
Nurse Practitioner degree
Non-Medical Independent Prescriber
Experience managing long-term conditions, minor illness, telephone triage
Ability to work independently

Job Responsibility

First point of contact for patients
full health assessments
Prescribing and advising on medication
Minor illness management and triage
Referral to GPs and other care pathways as needed
Collaborate with GPs, nurses, and PCN teams

What we offer

Access to shared PCN services including pharmacists, mental health practitioners, and a home visiting team

New

Liaison Practitioner

Psychiatry UK is the UK’s leading provider of digital psychiatry services, worki...

Location

United Kingdom

Salary:

43500.00 - 50000.00 GBP / Year

Psychiatry UK

Expiration Date

January 29, 2026

Requirements

Professional Registration: First Level Registered Mental Health Nurse or Occupational Therapist with active registration with the NMC or HCPC
Clinical Experience: Minimum of 3 years post-qualification experience in a relevant mental health setting, or clear evidence of safe and independent clinical decision-making in a mental health context
Continued Professional Development: Demonstrated commitment to ongoing learning and professional development
Proven experience in the provision of mental health care and/or working with neurodevelopmental conditions
Advanced IT literacy, with the ability to work remotely using digital platforms and systems
Recent (within the last 2 years) experience of working within or alongside multi-disciplinary or multi-agency mental health teams

Job Responsibility

Provide clinical support to the Consultant Psychiatrists, Prescribers and any other team member within P-UK who may raise a clinical query in relation to a client
Deliver a service of assisting and advising the wider P-UK team for patients presenting with acute mental health difficulties
Advising P-UK staff on the most appropriate course of action to support patients experiencing mental health difficulties
Contacting patients to clinically assess their mental state and risk
Provide clinical advice, based on latest empirical evidence and compliant with P-UK policies and procedures, directly to patients to manage risks and current mental state
Record findings from the contact accurately and contemporaneously in the electronic clinical record
Screen Adult ADHD referrals where there are risk and clinical suitability concerns and follow the P-UK referral triage process including clinical risk rating at the point of triage
Provide Risk Management of patients open to P-UK as per the P-UK BRAG Risk Management process
Refer a patient to a PUK Psychiatrist or to the Emergency Services as necessary
Work collaboratively with Psychiatrists and other Health Professionals and staff within P-UK

What we offer

Health Cash Plan
Well Hub Subscription
access to an Employee Assistance Programme
Annual Volunteering Day
Enhanced Sickness and Family Leave pay
Length of Service Bonus
Work from Home allowance
Pension options

Fulltime

!

IT Project Manager

ONNEC Group are a leading independent technology partner and global integrator, ...

Location

Ireland , Dublin

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Prince2 Practitioner qualified preferred
An excellent understanding of IP networks
Experience of networked IP systems and integration of third-part cloud technologies
Ability to manage the validation, witness testing and governance of the proposed/delivered networking solutions
Understanding the importance of cybersecurity measures to prevent lP systems from being exposed
Good knowledge and use of MS Office tools (Word/Excel/PowerPoint) and MS Project
5 years minimum experience in leading and delivering technical projects to clients
Ability to produce and deliver client presentations in a clear, concise and confident manner
Ability to absorb and manage new services and applications
Experience and temperament to deal with multiple site design and production activities

Job Responsibility

To act as primary interface between ONNEC and the clients in respect of being the first point of contact for design, operational/delivery and financial matters
Overall responsibility for the projects P&L
Apply Prince2 and/or Agile delivery principles during the project's lifecycle
Production and issue of accurate monthly internal reports to the Operations Manager
Responsibility for the production of specific back up documents for each project
To compile and produce monthly client reports for review by the Operations Manager and commercial lead
To plan and co-ordinate design and production activities
To plan and co-ordinate material procurement and supply chain liaison in line with project plans
To plan and co-ordinate resourcing requirements in line with project plans
To plan and co-ordinate 3rd party suppliers in line with project plans

New

Quality & Change Management Specialist, Australia Support

This role plays a critical part in ensuring our patients receive consistently hi...

Location

Philippines , Manila

Salary:

Not provided

Eucalyptus

Expiration Date

Until further notice

Requirements

At least 4-5 years of experience in quality control in a fast-paced customer centric environment
A strong customer‑centric mindset, with a keen ability to assess tone, empathy, and communication quality
Analytical and reporting skills, with experience turning data into clear insights and practical recommendations
Strong communication skills, comfortable working with team members at all levels, from frontline specialists to senior stakeholders
Experience in quality assurance, process improvement, or customer support operations is a strong advantage
Can work in a hybrid set-up (2-3x per week on-site) at our hub in Makati

Job Responsibility

Audit patient support interactions (email, live chat, calls) through a patient‑first and empathetic lens to ensure quality, tone, and adherence to internal standards
Produce weekly QA reports for Team Leads, including quality scores, trends, and clear coaching or training recommendations
Analyse QA results and support metrics (e.g. ticket quality, error rates, patient satisfaction) to identify patterns and propose actionable improvements
Maintain and optimise macros, templates, and workflows to reflect changes in products, policies, or processes, ensuring content remains accurate, compliant, and scalable
Partner with Learning and Knowledge Management to design and deliver training, measuring impact through QA outcomes, knowledge checks, and performance improvements
Collaborate weekly with Senior Patient Support Specialists and Process Specialists to identify process gaps, implement automation, and improve turnaround times
Capture and share patient insights, sentiment, and quality risks with cross‑functional partners to inform operational, product, and care improvements

What we offer

Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture
Enjoy wellness budgets, social clubs, hybrid work arrangement, and initiatives that help you stay balanced and connected
Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance

First Contact Practitioner

Hunter Gatherer AHP

Location:
England , North Northamptonshire

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
July 02, 2025

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